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Salesforce Agentforce Pricing | Salesforce Get started with Agentforce for free, for any use case. Pay per Action as you scale Agentforce. Pay per Conversation as you scale Buying Model: Pre-Purchase only This page is provided for information purposes only and is subject to change.
Contact a sales representative for detailed pricing information. Available add-ons for Sales, Service, and Field Service. Unmetered Agentforce usage for employees Our full suite of AI, unified in the flow of work AI-powered analytics, Prompt Builder & more Agentforce Industries add-ons Available add-ons for Industries Clouds.
Unmetered Agentforce usage for employees Our full suite of industry-specific AI, unified in the flow of work Everything in Agentforce Sales & Agentforce Service add-ons Available Editions for Sales, Service, Field Service, and Industries. Agentforce add-on included 2. 5M Flex Credits per org per year Deploy Agentforce agents company wide for all your employees.
Provide Agentforce access to every employee Access to limited Salesforce CRM objects Metered Agentforce usage for employees Answer Question with Knowledge Custom Troubleshooting Action Pricing comparison by top features Flex credits are fungible across Actions, Prompts, Translations, and Voice Actions.
Number of actions per use case Number of Flex Credits per use case Example number of Flex Credits per month 60 Flex Credits X 3 Cases a day X 20 days a month X 100 users = $1,800 per month The credit usage example provided is for illustrative purposes only. Actual usage may vary from month to month based on activity levels, feature utilization, and other factors. This example does not guarantee future usage patterns or costs.
This example does not include other costs like Data 360 credits or other consumption services. Number of actions per use case Number of Flex Credits per use case Example number of Flex Credits per month 120 Flex Credits X 3 appointments a day X 20 days a month X 10 field service reps = $360 per month The credit usage example provided is for illustrative purposes only.
Actual usage may vary from month to month based on activity levels, feature utilization, and other factors. This example does not guarantee future usage patterns or costs. This example does not include other costs like Data 360 credits or other consumption services.
Number of actions per use case Number of Flex Credits per use case Example number of Flex Credits per month 20 Flex Credits X 5 questions per month X 20 new employees per month = $10 per month The credit usage example provided is for illustrative purposes only. Actual usage may vary from month to month based on activity levels, feature utilization, and other factors. This example does not guarantee future usage patterns or costs.
This example does not include other costs like Data 360 credits or other consumption services. Number of actions per use case Number of Flex Credits per use case Example number of Flex Credits per month 120 Flex Credits X 300 calls per month Agentforce Voice actions per call = $180 per month The credit usage example provided is for illustrative purposes only.
Actual usage may vary from month to month based on activity levels, feature utilization, and other factors. This example does not guarantee future usage patterns or costs. This example does not include other costs like Data 360 credits or other consumption services.
Keep track with Digital Wallet. Monitor your flex credits consumption in near real time, with Agentforce usage transparency powered by Digital Wallet. Track your usage, get proactive threshold alerts, and see actionable usage trends and insights.
It’s all in one place, so you can make smarter investment decisions. Take a closer look at how agent building works in our library. Launch Agentforce with speed, confidence, and ROI you can measure.
Tell us about your business needs, and we’ll help you find answers. How do I know if Flex Credits or Conversation pricing is the right model for my business? Flex Credits offer the most flexibility and scalability.
Conversations offer flat-pricing, while Flex Credits align cost to value. Conversations are optimized for external facing customer agents, while Flex Credits scale across any Agentforce use case. While Conversation consumption will be viewable in Digital Wallet , Flex Credits in Digital Wallet will offer more granular usage data for the greatest insight and transparency.
Flex Credits will offer additional flexibility with a choice of buying model options. Contact your Account Executive to learn more about what model might work best for your business and use case. Can I use both Flex Credits and conversation pricing at the same time?
No. Flex Credits and Conversations will not be supported in the same org. What happens if I don’t use all my Flex Credits? Unused Flex Credits do not roll over into subsequent subscription terms.
Work with your Account Executive to strategize on next steps. I have Conversation pricing, can I switch to Flex Credits? Yes.
If you would like to do so to take advantage of the flexibility that Flex Credits offer, you will need to swap all of your existing Agentforce Conversation SKUs. Speak with your Account Executive to learn more about the process. Is Digital Wallet included, or do I have to purchase it?
Digital Wallet will be automatically provided for free for any customers who have Digital Wallet enabled products. Digital Wallet supports all products sold with usage-based metrics. For Flex Credits, Digital Wallet will provide more granular usage insights and analytics.
What happens if I exceed my Flex Credit balance? There is no overage penalty. If you exceed your entitlement, your rate is your contracted rate billed monthly in arrears.
Prevent overages by using alerts in Digital Wallet. What products are available with the PayGo and Pre-Commit buying models? Flex Credits are available for purchase with PayGo and Pre-Commit models.
Conversation-based pricing, Agentforce add-ons and Agentforce 1 Editions are not available with these models. How is Agentforce Voice priced with Flex Credits? For all Agentforce actions, Flex Credits scale up and down with usage to align cost to value.
Usage types and multipliers differ for Agentforce Voice actions. See the Agentforce Rate Card for more detail.
Based on current listing details, eligibility includes: See the Salesforce. org website for complete eligibility requirements. Applicants should confirm final requirements in the official notice before submission.
Current published award information indicates Not specified Always verify allowable costs, matching requirements, and funding caps directly in the sponsor documentation.
The current target date is rolling deadlines or periodic funding windows. Build your timeline backwards from this date to cover registrations, approvals, attachments, and final submission checks.
Federal grant success rates typically range from 10-30%, varying by agency and program. Build a strong proposal with clear objectives, measurable outcomes, and a well-justified budget to improve your chances.
Requirements vary by sponsor, but typically include a project narrative, budget justification, organizational capability statement, and key personnel CVs. Check the official notice for the complete list of required attachments.
Yes — AI tools like Granted can help research funders, draft proposal sections, and check compliance. However, always review and customize AI-generated content to reflect your organization's unique strengths and the specific requirements of the solicitation.
Review timelines vary by funder. Federal agencies typically take 3-6 months from submission to award notification. Foundation grants may be faster, often 1-3 months. Check the program's timeline in the official solicitation for specific dates.
Many federal programs offer multi-year funding or allow competitive renewals. Check the official solicitation for continuation and renewal policies. Non-competing continuation applications are common for multi-year awards.
Research on Circular Economy, Smart Manufacturing, and Energy-Efficient Microelectronics is sponsored by U.S. Department of Energy (DOE) Advanced Materials & Manufacturing Technologies Office (AMMTO). This funding opportunity supports innovative technology R&D across the manufacturing sector with a focus on circular economy, smart manufacturing, and energy-efficient microelectronics. While the stated deadline for full applications has passed, AMMTO frequently issues similar solicitations, and this highlights a relevant area of interest for the DOE.
America's Seed Fund (SBIR/STTR) - Cybersecurity and Authentication is sponsored by U.S. National Science Foundation (NSF). Supports startups and small businesses to translate research into products and services, including cybersecurity and authentication, to secure national defense and protect the public. Includes research requiring privacy and security-preserving resources for artificial intelligence.