CARE (California Alternate Rates for Energy) Program

CARE (California Alternate Rates for Energy) Program is sponsored by PG&E. Provides a monthly discount on gas and electricity bills for income-qualified households.

California Alternate Rates for Energy Program | PG&E Long-term monthly discounts on your energy bills</p>\r\n"}}"> California Alternate Rates for Energy (CARE) Long-term monthly discounts on your energy bills Are you looking for the CARE enrollment or renewal form?

The <b>California Alternate Rates for Energy (CARE)</b> program provides a monthly discount of 20% or more on gas and 35% or more on electricity (compared to non-CARE bundled customers). </p>\r\n<p> </p>\r\n<p>See if you qualify based on:</p>\r\n<ul>\r\n<li>Your income, or</li>\r\n<li>Your enrollment in one of the <span data-fragment-url-publish=\"/assets/pge/cfrags/en/care-qualifying-public-assistance-program. 3.

json\" class=\"dicTooltip-item icon--iball-tooltip\" style=\"color: rgb(7,103,155);\">qualifying public assistance programs</span></li>\r\n</ul>\r\n<p><img width=\"16\" alt=\"\" src=\"/content/dam/pge/icons/ic-info-note. svg\"> <b>Note:</b> CARE and FERA share one application. If you do not qualify for CARE, we will check to see if you qualify for FERA.

<a href=\"/content/pge/language-masters/en/account/billing-and-assistance/financial-assistance/family-electric-rate-assistance-program-fera. html\">Learn more about FERA</a>. In addition, other <a href=\"/content/pge/language-masters/en/account/billing-and-assistance/financial-assistance.

html\">financial assistance resources and support</a> are available. </p>\r\n"}}" id="text-6b3b5991cf" class="cmp-text"> The California Alternate Rates for Energy (CARE) program provides a monthly discount of 20% or more on gas and 35% or more on electricity (compared to non-CARE bundled customers). See if you qualify based on: Your enrollment in one of the qualifying public assistance programs Note: CARE and FERA share one application.

If you do not qualify for CARE, we will check to see if you qualify for FERA. Learn more about FERA . In addition, other financial assistance resources and support are available.

<b>In this section:</b></p>\r\n<ul>\r\n<li><a href=\"#accordion-featured-67a0691982-item-5a7e280994\">How your household can qualify for CARE</a></li>\r\n<li><a href=\"#publicassistance\">How to qualify through other public assistance programs</a></li>\r\n<li><a href=\"#householdincomeguidelines\">Household income guidelines</a></li>\r\n<li><a href=\"#incometable\">CARE income guidelines table</a></li>\r\n</ul>\r\n<p> </p>\r\n<h4><a id=\"accordion-featured-67a0691982-item-5a7e280994\"></a>To qualify for CARE:</h4>\r\n<ul>\r\n<li>The PG&E bill must be in your name.

<ul>\r\n<li>If you're a sub-metered tenant, you must have the landlord's energy bill in your name. </li>\r\n</ul>\r\n</li>\r\n<li>You must live at the address to which the discount applies. </li>\r\n<li>Another person (besides your spouse) can't claim you as a dependent on an income tax return.

</li>\r\n<li>You must not share an energy meter with another home. </li>\r\n<li>You must account for all sources of qualifying household income. </li>\r\n<li>This combined household income must meet the program income guidelines.

</li>\r\n<li>You must enroll in qualifying public assistance programs. </li>\r\n<li>After you enroll, you may need to provide proof of qualifying household income. <ul>\r\n<li>You may also be required to participate in the Energy Savings Assistance program.

</li>\r\n</ul>\r\n</li>\r\n<li>Your monthly electric usage must not exceed six times the Tier 1 allowance. <ul>\r\n<li>Tier 1 is the lowest priced rate tier within PG&E's standard Tiered Base Plan. </li>\r\n</ul>\r\n</li>\r\n<li>You must renew your eligibility every two years.

<ul>\r\n<li>If you're on a fixed income, you must renew your eligibility every four years. </li>\r\n</ul>\r\n</li>\r\n<li>You must notify PG&E if your household no longer qualifies for the CARE discount.

</li>\r\n</ul>\r\n<p> </p>\r\n<h4><a id=\"publicassistance\"></a>To qualify through other public assistance programs:</h4>\r\n<p>You or someone in your household must take part in any of the following public assistance programs:</p>\r\n<ul>\r\n<li>Low Income Home Energy Assistance Program (LIHEAP)</li>\r\n<li>Women, Infants, and Children (WIC)</li>\r\n<li>CalFresh/SNAP (Food Stamps)</li>\r\n<li>CalWORKs (TANF) or Tribal TANF</li>\r\n<li>Head Start Income Eligible (Tribal Only)</li>\r\n<li>Supplemental Security Income (SSI)</li>\r\n<li>Medi-Cal for Families (Healthy Families A & B)</li>\r\n<li>National School Lunch Program (NSLP)</li>\r\n<li>Bureau of Indian Affairs General Assistance</li>\r\n<li>Medicaid/Medi-Cal (under age 65)</li>\r\n<li>Medicaid/Medi-Cal (age 65 and over)</li>\r\n</ul>\r\n<p> </p>\r\n<h4><a id=\"householdincomeguidelines\"></a>Household income guidelines</h4>\r\n<p>Your eligibility is based on your household income.

To calculate your household income:</p>\r\n<ol>\r\n<li>Add all household members' incomes from all eligible sources for your total gross annual household income. </li>\r\n<li>Compare your total combined gross annual household income against <a href=\"#incometable\">the income guidelines table</a>. </li>\r\n</ol>\r\n<p><img alt=\"\" src=\"https://www.

pge. com/assets/pge/icons/ic-info-note. svg\" width=\"15\"> <b>Note:</b> Your household must be at or below the amounts shown in the income guidelines table.

</p>\r\n<p> </p>\r\n<p>Household income includes all taxable and nontaxable revenues <b>from all people living in the home.

</b> It includes, but is not limited to:</p>\r\n<ul>\r\n<li>Wages</li>\r\n<li>Salaries</li>\r\n<li>Interest and dividends</li>\r\n<li>Spousal and child support payments</li>\r\n<li>Public assistance payments</li>\r\n<li>Social Security and pensions</li>\r\n<li>Housing and military subsidies</li>\r\n<li>Rental income</li>\r\n<li>Self-employment income</li>\r\n<li>All employment-related, non-cash income</li>\r\n</ul>\r\n"}}" id="text-96abd2bbe3" class="cmp-text"> How your household can qualify for CARE How to qualify through other public assistance programs Household income guidelines CARE income guidelines table The PG&E bill must be in your name.

If you're a sub-metered tenant, you must have the landlord's energy bill in your name. You must live at the address to which the discount applies. Another person (besides your spouse) can't claim you as a dependent on an income tax return.

You must not share an energy meter with another home. You must account for all sources of qualifying household income. This combined household income must meet the program income guidelines.

You must enroll in qualifying public assistance programs. After you enroll, you may need to provide proof of qualifying household income. You may also be required to participate in the Energy Savings Assistance program.

Your monthly electric usage must not exceed six times the Tier 1 allowance. Tier 1 is the lowest priced rate tier within PG&E's standard Tiered Base Plan. You must renew your eligibility every two years.

If you're on a fixed income, you must renew your eligibility every four years. You must notify PG&E if your household no longer qualifies for the CARE discount.

To qualify through other public assistance programs: You or someone in your household must take part in any of the following public assistance programs: Low Income Home Energy Assistance Program (LIHEAP) Women, Infants, and Children (WIC) CalFresh/SNAP (Food Stamps) CalWORKs (TANF) or Tribal TANF Head Start Income Eligible (Tribal Only) Supplemental Security Income (SSI) Medi-Cal for Families (Healthy Families A & B) National School Lunch Program (NSLP) Bureau of Indian Affairs General Assistance Medicaid/Medi-Cal (under age 65) Medicaid/Medi-Cal (age 65 and over) Household income guidelines Your eligibility is based on your household income.

To calculate your household income: Add all household members' incomes from all eligible sources for your total gross annual household income. Compare your total combined gross annual household income against the income guidelines table . Note: Your household must be at or below the amounts shown in the income guidelines table.

Household income includes all taxable and nontaxable revenues from all people living in the home. It includes, but is not limited to: Spousal and child support payments Public assistance payments Social Security and pensions Housing and military subsidies All employment-related, non-cash income *Income should be before taxes and based on current income sources. Valid through May 31, 2027.

</p>\r\n"}}" id="text-14abda758d" class="cmp-text"> *Income should be before taxes and based on current income sources. Valid through May 31, 2027.

<b>In this section:</b></p>\r\n<ul>\r\n<li><a href=\"#newenrollment\">New enrollment</a></li>\r\n<li><a href=\"#renewenrollment\">Renew enrollment</a></li>\r\n<li><a href=\"#cancelenrollment\">Cancel enrollment</a></li>\r\n<li><a href=\"#submeter\">Enrollment for sub-metered tenants (residential facilities)</a></li>\r\n<li><a href=\"#nonprofits\">Enrollment for non-profits, agricultural housing and MFHCS</a></li>\r\n<li><a href=\"#howtosubmit\">How to submit a CARE application</a></li>\r\n<li><a href=\"#keepsaving\">How to keep saving with CARE (currently enrolled)</a></li>\r\n</ul>\r\n<p> </p>\r\n<h3><a id=\"newenrollment\"></a>New enrollment</h3>\r\n<p>The online form takes only a few minutes to fill out.

</p>\r\n<ul>\r\n<li>No additional documentation is needed at the time of application. </li>\r\n<li>Your answers are confidential. </li>\r\n</ul>\r\n<p>If you are enrolled in one of our income-qualified programs or are living in an Affordable Housing (Deed Restricted) property, you may be eligible to receive a discounted Base Services Charge.

<a id=\"Learn more about a discounted Base Services Charge\" aria-label=\"Learn more about a discounted Base Services Charge\" href=\"/content/pge/language-masters/en/account/billing-and-assistance/base-services-charge. html#accordion-b4b786bb31-item-29e0494a41\">Learn more</a>. </p>\r\n<p> </p>\r\n<p><a href=\"https://energyinsight.

pge. com/carefera? care_lang=english\" target=\"_blank\" rel=\"noopener noreferrer\">Apply for CARE online</a></p>\r\n<p> </p>\r\n<p><b>Online applications in English, Spanish and Chinese:</b></p>\r\n<ul>\r\n<li><a href=\"https://energyinsight.

pge. com/carefera? care_lang=english\" target=\"_blank\" rel=\"noopener noreferrer\">English, Apply or renew now for CARE/FERA</a></li>\r\n<li><a href=\"https://energyinsight.

pge. com/carefera? care_lang=spanish\" target=\"_blank\" rel=\"noopener noreferrer\">Español, Solicite ahora Programas CARE/FERA — Inscripción/Re-inscripción</a></li>\r\n<li><a href=\"https://energyinsight.

pge. com/carefera? care_lang=chinese\" target=\"_blank\" rel=\"noopener noreferrer\">中文, 申請 CARE/FERA計劃-申請或從新申請 -第 1 步</a></li>\r\n</ul>\r\n<p><b>Mail-in applications in English, Spanish, Chinese and Vietnamese:</b></p>\r\n<ul>\r\n<li><a href=\"/content/dam/pge/language-masters/en/docs/account/billing-and-assistance/care-fera-application.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">English, CARE/FERA Application (PDF)</a></li>\r\n<li><a href=\"/content/dam/pge/language-masters/es/docs/account/billing-and-assistance/care-fera-application. pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Español, CARE/FERA Application (PDF)</a></li>\r\n<li><a href=\"/content/dam/pge/language-masters/zh/docs/account/billing-and-assistance/care-fera-application.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">中文, CARE/FERA Application (PDF)</a></li>\r\n<li><a href=\"/content/dam/pge/language-masters/vi/docs/account/billing-and-assistance/care-fera-application.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Việt, CARE/FERA Application (PDF)</a><br>\r\n</li>\r\n</ul>\r\n<p><b>Large-print, mail-in applications in English, Spanish, Chinese and Vietnamese:</b></p>\r\n<ul>\r\n<li><a href=\"/content/dam/pge/language-masters/en/docs/account/billing-and-assistance/care-fera-application-lp.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">PG&E CARE/FERA Program Application Residential Customers (English) (PDF)</a></li>\r\n<li><a href=\"/content/dam/pge/language-masters/es/docs/account/billing-and-assistance/care-fera-application-lp.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Solicitud Para El Programa CARE/FERA Clientes Residenciales (Spanish) (PDF)</a></li>\r\n<li><a href=\"/content/dam/pge/language-masters/zh/docs/account/billing-and-assistance/care-fera-application-lp.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">PG&E CARE/FERA 計劃在中國的應用 (Chinese) (PDF)</a></li>\r\n<li><a href=\"/content/dam/pge/language-masters/vi/docs/account/billing-and-assistance/care-fera-application-lp.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">PG&E Mẫu Dơn Chương Trình CARE/FERA Khách Hàng Gia Cư (Vietnamese) (PDF)</a></li>\r\n</ul>\r\n<ul>\r\n</ul>\r\n"}}" id="text-2b0f8daabb" class="cmp-text"> Enrollment for sub-metered tenants (residential facilities) Enrollment for non-profits, agricultural housing and MFHCS How to submit a CARE application How to keep saving with CARE (currently enrolled) The online form takes only a few minutes to fill out.

No additional documentation is needed at the time of application. Your answers are confidential. If you are enrolled in one of our income-qualified programs or are living in an Affordable Housing (Deed Restricted) property, you may be eligible to receive a discounted Base Services Charge.

Learn more .

Online applications in English, Spanish and Chinese: English, Apply or renew now for CARE/FERA Español, Solicite ahora Programas CARE/FERA — Inscripción/Re-inscripción 中文, 申請 CARE/FERA計劃-申請或從新申請 -第 1 步 Mail-in applications in English, Spanish, Chinese and Vietnamese: English, CARE/FERA Application (PDF) Español, CARE/FERA Application (PDF) 中文, CARE/FERA Application (PDF) Việt, CARE/FERA Application (PDF) Large-print, mail-in applications in English, Spanish, Chinese and Vietnamese: PG&E CARE/FERA Program Application Residential Customers (English) (PDF) Solicitud Para El Programa CARE/FERA Clientes Residenciales (Spanish) (PDF) PG&E CARE/FERA 計劃在中國的應用 (Chinese) (PDF) PG&E Mẫu Dơn Chương Trình CARE/FERA Khách Hàng Gia Cư (Vietnamese) (PDF) How do I submit a CARE application?

</h4>\r\n<p>First, complete and sign the application. Next, submit your application using one of the following ways:</p>\r\n"}}" id="howtosubmit" class="cmp-text"> How do I submit a CARE application? First, complete and sign the application.

Next, submit your application using one of the following ways: Submit your application by mail or fax PG&E CARE/FERA program<br>\r\n P. O. Box 29647<br>\r\n Oakland, CA 94604-9647</p>\r\n<p> </p>\r\n<p>Fax: 1-877-302-7563</p>\r\n"}}" id="text-056f69c3d8" class="cmp-text"> Submit your application by email Email the completed application to <a href=\"mailto:CAREandFERA@pge.

com\">CAREandFERA@pge. com</a>. </p>\r\n<p> </p>\r\n<p>Write "CARE application" in the email's subject line.

Remember to attach your application to the email. </p>\r\n"}}" id="text-abc555a1e5" class="cmp-text"> Email the completed application to CAREandFERA@pge. com .

Write "CARE application" in the email's subject line. Remember to attach your application to the email. <a id=\"renewenrollment\"></a>Renew enrollment<br>\r\n</h4>\r\n<p>You must renew your enrollment every two years—or four years if you are on a fixed income.

We'll remind you when it's time to re-enroll. Here's how it works:</p>\r\n<ul>\r\n<li>PG&E sends a renewal application three months before your discount expires. </li>\r\n<li>If you still qualify under the current program guidelines, you reapply for CARE.

<ul>\r\n<li>Use the same enrollment methods as previously described. </li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<p>CARE enrolled customers also receive a discounted Base Services Charge of around $6. 00 per month.

If you still qualify for CARE, be sure to re-enroll to continue to receive both discounts. <a title=\"Learn more about receiving both discounts\" aria-label=\"Learn more about receiving both discounts\" href=\"/content/pge/language-masters/en/account/billing-and-assistance/base-services-charge. html#accordion-b4b786bb31-item-29e0494a41\">Learn more</a>.

</p>\r\n<p> </p>\r\n<p><img alt=\"\" class=\"cmp-image__image\" src=\"/content/dam/pge/images/account/CARE-FERA-enroll-renew. png\" style=\"max-width: 352. 0px;\"></p>\r\n<p> </p>\r\n<p><b>Have you received a renewal request?

</b><br>\r\n</p>\r\n<p>If you've received a renewal request, renew now. You may also renew if you're within 90 days of the date your current enrollment expires. <br>\r\n</p>\r\n<p><a rel=\"noopener noreferrer\" title=\"Renew CARE enrollment\" href=\"https://energyinsight.

pge. com/carefera? care_lang=english\" target=\"_blank\">Renew your CARE enrollment</a><br>\r\n</p>\r\n<p> </p>\r\n<p><b>Access the form in Spanish: </b><a rel=\"noopener noreferrer\" href=\"https://energyinsight.

pge. com/carefera? care_lang=spanish\" target=\"_blank\">Programas CARE - Inscripción/Re-inscripción</a><br>\r\n</p>\r\n<p><b>Access the form in Chinese: </b><a rel=\"noopener noreferrer\" href=\"https://energyinsight.

pge. com/carefera? care_lang=chinese\" target=\"_blank\">CARE 計劃 - 申請或從新申請 - 第 1 步</a></p>\r\n<p> </p>\r\n<h4><a id=\"cancelenrollment\"></a>Cancel enrollment</h4>\r\n<p>To cancel your enrollment and/or opt out of future CARE/FERA communications, email <a href=\"mailto:CAREandFERA@pge.

com\">CAREandFERA@pge. com</a>. </p>\r\n<p> </p>\r\n<h4><a></a><a id=\"accordion-featured-7ece79baa5-item-adb17a964e\"></a>Are you currently enrolled?

</h4>\r\n<p>Find the programs you're enrolled in and your total CARE savings on your PG&E bill:</p>\r\n<p><img src=\"/content/dam/pge/images/account/care-welcome-bill-sample. png\" alt=\"\" width=\"736\"></p>\r\n<p> </p>\r\n<p><b><a id=\"keepsaving\"></a>How to keep saving with CARE</b></p>\r\n<ul>\r\n<li><a href=\"/content/pge/language-masters/en/account/manage-my-account/online-account-preferences.

html\">Turn on alerts</a> to keep your monthly energy usage below 400 percent of your Baseline Allowance. <ul>\r\n<li><a href=\"/content/pge/language-masters/en/account/rate-plans/how-rates-work/baseline-allowance. html\">What is Baseline Allowance</a>?

</li>\r\n</ul>\r\n</li>\r\n<li>Renew your enrollment every two years. Renew every four years if you are on a fixed income. <ul>\r\n<li>We'll remind you when it's time to re-enroll.

</li>\r\n</ul>\r\n</li>\r\n<li><a href=\"/content/pge/language-masters/en/save-energy-and-money/energy-usage-and-tips/residential-energy-savings-tips/home-energy-checkup. html\">Take a Home Energy Checkup</a></li>\r\n</ul>\r\n<p><img width=\"15\" src=\"https://www. pge.

com/assets/pge/icons/ic-info-note. svg\" alt=\"\"> <b>Note:</b> We may ask for proof of your eligibility in the future. This is to maximize the discounts available through CARE.

<a href=\"/content/pge/language-masters/en/account/billing-and-assistance/financial-assistance/care-fera-post-enrollment-verification. html\">Learn more about post-enrollment verification</a>. </p>\r\n<p> </p>\r\n<h4><a id=\"submeter\"></a>Enrollment for sub-metered tenants</h4>\r\n<p>Tenants of sub-metered residential facilities can apply for a monthly discount on their energy bill through CARE.

</p>\r\n<ul>\r\n<li>To qualify, the energy bill from your landlord must be in your name. Standard eligibility requirements apply. </li>\r\n</ul>\r\n<p><img width=\"15\" src=\"https://www.

pge. com/assets/pge/icons/ic-info-note. svg\" alt=\"\"> <b>Note:</b> Tenants of sub-metered residential facilities CANNOT use the online CARE application.

To apply for CARE, you must download and print an application sub-metered tenants. </p>\r\n<p> </p>\r\n<p><b>How do I download a CARE application for sub-metered tenants? </b></p>\r\n<p>Download and print any of the following files:</p>\r\n<ul>\r\n<li><a rel=\"noopener noreferrer\" href=\"/content/dam/pge/language-masters/en/docs/account/billing-and-assistance/care-fera-application-sub-meter.

pdf\" target=\"_blank\">CARE/FERA Sub-Metered Residential Program Application (PDF)</a></li>\r\n<li><a rel=\"noopener noreferrer\" href=\"/content/dam/pge/language-masters/es/docs/account/billing-and-assistance/care-fera-application-sub-meter.

pdf\" target=\"_blank\">Solicitud Para El Programa CARE/FERA (PDF)</a></li>\r\n<li><a rel=\"noopener noreferrer\" href=\"/content/dam/pge/language-masters/zh/docs/account/billing-and-assistance/care-fera-application-sub-meter. pdf\" target=\"_blank\">CARE/FERA 計劃申請表 (PDF)</a></li>\r\n<li><a rel=\"noopener noreferrer\" href=\"/content/dam/pge/language-masters/vi/docs/account/billing-and-assistance/care-fera-application-sub-meter.

pdf\" target=\"_blank\">Mẫu Dơn Chương Trình CARE/FERA (PDF)</a></li>\r\n</ul>\r\n"}}" id="accordion-featured-7ece79baa5-item-4297a13a6c" class="cmp-text"> You must renew your enrollment every two years—or four years if you are on a fixed income. We'll remind you when it's time to re-enroll. Here's how it works: PG&E sends a renewal application three months before your discount expires.

If you still qualify under the current program guidelines, you reapply for CARE. Use the same enrollment methods as previously described. CARE enrolled customers also receive a discounted Base Services Charge of around $6.

00 per month. If you still qualify for CARE, be sure to re-enroll to continue to receive both discounts. Learn more .

Have you received a renewal request? If you've received a renewal request, renew now. You may also renew if you're within 90 days of the date your current enrollment expires.

Renew your CARE enrollment Access the form in Spanish: Programas CARE - Inscripción/Re-inscripción Access the form in Chinese: CARE 計劃 - 申請或從新申請 - 第 1 步 To cancel your enrollment and/or opt out of future CARE/FERA communications, email CAREandFERA@pge. com . Are you currently enrolled?

Find the programs you're enrolled in and your total CARE savings on your PG&E bill: How to keep saving with CARE Turn on alerts to keep your monthly energy usage below 400 percent of your Baseline Allowance. What is Baseline Allowance ? Renew your enrollment every two years.

Renew every four years if you are on a fixed income. We'll remind you when it's time to re-enroll. Take a Home Energy Checkup Note: We may ask for proof of your eligibility in the future.

This is to maximize the discounts available through CARE. Learn more about post-enrollment verification . Enrollment for sub-metered tenants Tenants of sub-metered residential facilities can apply for a monthly discount on their energy bill through CARE.

To qualify, the energy bill from your landlord must be in your name. Standard eligibility requirements apply. Note: Tenants of sub-metered residential facilities CANNOT use the online CARE application.

To apply for CARE, you must download and print an application sub-metered tenants. How do I download a CARE application for sub-metered tenants? Download and print any of the following files: CARE/FERA Sub-Metered Residential Program Application (PDF) Solicitud Para El Programa CARE/FERA (PDF) Mẫu Dơn Chương Trình CARE/FERA (PDF) <b>How do I submit a CARE application for sub-metered tenants?

</b></p>\r\n<p>First, complete and sign the application. Next, submit your application using one of the following ways:</p>\r\n"}}" id="text-6df927b4f7" class="cmp-text"> How do I submit a CARE application for sub-metered tenants? First, complete and sign the application.

Next, submit your application using one of the following ways: Submit your application by mail or fax PG&E CARE/FERA program<br>\r\n P. O. Box 29647<br>\r\n Oakland, CA 94604-9647</p>\r\n<p> </p>\r\n<p>Fax: 1-877-302-7563</p>\r\n"}}" id="text-fff3606d3e" class="cmp-text"> Submit your application by email Email the completed application to <a href=\"mailto:CAREandFERA@pge.

com\">CAREandFERA@pge. com</a>. </p>\r\n<p> </p>\r\n<p>Write "Sub-metered tenant application" in the email's subject line.

Remember to attach your application to the email. </p>\r\n"}}" id="text-2eab4acce5" class="cmp-text"> Email the completed application to CAREandFERA@pge. com .

Write "Sub-metered tenant application" in the email's subject line. Remember to attach your application to the email. <a id=\"renewsubmeter\"></a>Renew enrollment for sub-metered tenants<br>\r\n</h4>\r\n<p>You must renew your enrollment every two years—or four years if you are on a fixed income.

We'll remind you when it's time to re-enroll. Here's how it works:</p>\r\n<ul>\r\n<li>PG&E sends a renewal application three months before your discount expires. </li>\r\n<li>If you still qualify under the current program guidelines, you reapply for CARE.

<ul>\r\n<li>Use the same enrollment methods as previously described. </li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<p><b>Have you received a renewal request? </b><br>\r\n</p>\r\n<p>If you've received a renewal request, renew now.

You may also renew if you're within 90 days of the date your current enrollment expires. </p>\r\n<p> </p>\r\n<p>Tenants of sub-metered residential facilities CANNOT use the online CARE application. To apply for CARE, you must download and print an application: </p>\r\n<ul>\r\n<li><a href=\"/content/dam/pge/language-masters/en/docs/account/billing-and-assistance/care-fera-application-sub-meter.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">CARE/FERA Sub-Metered Residential Program Application (PDF)</a></li>\r\n<li><a href=\"/content/dam/pge/language-masters/es/docs/account/billing-and-assistance/care-fera-application-sub-meter.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Solicitud Para El Programa CARE/FERA (PDF)</a></li>\r\n<li><a href=\"/content/dam/pge/language-masters/zh/docs/account/billing-and-assistance/care-fera-application-sub-meter. pdf\" target=\"_blank\" rel=\"noopener noreferrer\">CARE/FERA 計劃申請表 (PDF)</a></li>\r\n<li><a href=\"/content/dam/pge/language-masters/vi/docs/account/billing-and-assistance/care-fera-application-sub-meter.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Mẫu Dơn Chương Trình CARE/FERA (PDF)</a></li>\r\n</ul>\r\n<p> </p>\r\n<h4>Cancel enrollment for sub-metered tenants</h4>\r\n<p>To cancel your enrollment and/or opt out of future CARE communications, email <a href=\"mailto:CAREandFERA@pge. com\">CAREandFERA@pge. com</a>.

</p>\r\n<p> </p>\r\n<p><b><img alt=\"\" src=\"https://www. pge. com/assets/pge/icons/ic-info-note.

svg\" width=\"15\"> Note: </b>Check your PG&E bill to see if you're already enrolled in CARE or another program. <a href=\"/content/pge/language-masters/en/account/billing-and-assistance/understand-your-bill. html#HowtoReadBill\">Learn how to read your bill</a>.

</p>\r\n"}}" id="text-7fb30de98f" class="cmp-text"> Renew enrollment for sub-metered tenants You must renew your enrollment every two years—or four years if you are on a fixed income. We'll remind you when it's time to re-enroll. Here's how it works: PG&E sends a renewal application three months before your discount expires.

If you still qualify under the current program guidelines, you reapply for CARE. Use the same enrollment methods as previously described. Have you received a renewal request?

If you've received a renewal request, renew now. You may also renew if you're within 90 days of the date your current enrollment expires. Tenants of sub-metered residential facilities CANNOT use the online CARE application.

To apply for CARE, you must download and print an application: CARE/FERA Sub-Metered Residential Program Application (PDF) Solicitud Para El Programa CARE/FERA (PDF) Mẫu Dơn Chương Trình CARE/FERA (PDF) Cancel enrollment for sub-metered tenants To cancel your enrollment and/or opt out of future CARE communications, email CAREandFERA@pge. com . Note: Check your PG&E bill to see if you're already enrolled in CARE or another program.

Learn how to read your bill .

Enrollment for nonprofits, agricultural housing and MFHCs</h4>\r\n"}}" id="nonprofits" class="cmp-text"> Enrollment for nonprofits, agricultural housing and MFHCs Enrollment for nonprofits <b>Eligible nonprofit group facilities</b><br>\r\n</p>\r\n<ul>\r\n<li>Homeless shelters</li>\r\n<li>Hospices</li>\r\n<li>Women's shelters</li>\r\n<li>Group living facilities, including:<ul>\r\n<li>Transitional housing, such as drug rehab centers or halfway houses</li>\r\n<li>Short- or long-term care facilities</li>\r\n<li>Group homes for the physically or mentally challenged</li>\r\n<li>Other nonprofit group living facilities</li>\r\n</ul>\r\n</li>\r\n<li>Homekey Housing Facilities</li>\r\n</ul>\r\n<p><b>Nonprofit group facility requirements</b></p>\r\n<ul>\r\n<li>Group living facilities must provide special needs social services in addition to lodging.

Examples include meals and rehabilitation. </li>\r\n<li>Group facilities may have satellite facilities in the name of one licensed entity. <ul>\r\n<li>These satellite facilities must meet the same requirements as the main facility.

</li>\r\n</ul>\r\n</li>\r\n<li>Group facilities must notify PG&E if they no longer qualify for the CARE discount.

</li>\r\n<li>Homeless shelters, hospices and women's shelters must:<ul>\r\n<li>Provide lodging as their primary function</li>\r\n<li>Be open for operation</li>\r\n<li>Have facilities with at least six beds for a minimum of 180 days and/or nights per year</li>\r\n</ul>\r\n</li>\r\n<li>Homekey Housing Facilities must provide a proof of the Homekey award (i.e., Standard Agreement and published list of the award from HCD's website).

</li>\r\n</ul>\r\n<p><b>Nonprofit group facility income guidelines</b></p>\r\n<p>Total gross income for all residents or clients must meet current income guidelines. </p>\r\n<ul>\r\n<li>The income applies to individuals who occupy the facility at any time. This includes family units.

</li>\r\n<li>On-site aid is excluded from this calculation. </li>\r\n</ul>\r\n<p><b>One licensed nonprofit, multiple facilities</b></p>\r\n<p>Separate applications must be filed for each type of facility. This rule applies even if the facilities are under one licensed organization.

</p>\r\n<ul>\r\n<li>For example, an entity with a homeless shelter and a hospice facility must apply separately for each facility. </li>\r\n</ul>\r\n<p><b>Tax-exempt status</b></p>\r\n<p>The organization that operates the facility must provide a copy of the 501(c)(3) document. This document certifies tax-exempt status.

</p>\r\n<ul>\r\n<li>All PG&E accounts must be listed in the name of the entity that holds the tax-exempt status. </li>\r\n</ul>\r\n<p><b>Nonprofit group facility energy usage requirements</b></p>\r\n<p>70 percent of the energy supplied to each PG&E account must be used for residential purposes. The purpose includes common-use areas.

</p>\r\n<p> </p>\r\n<p><b>Which facilities are not eligible for CARE? </b></p>\r\n<ul>\r\n<li>Nonprofit facilities that provide only social services</li>\r\n<li>Group living facilities that provide no service other than a place to live</li>\r\n<li>Government-owned or operated facilities</li>\r\n<li>Government-subsidized facilities that only provide lodging</li>\r\n</ul>\r\n<p><b>How do I download a CARE application for my nonprofit?

</b><br>\r\n</p>\r\n<p>Download the <a href=\"/content/dam/pge/docs/account/billing-and-assistance/care-application-nonprofit-group-living-facilities. pdf\" target=\"_blank\" rel=\"noopener noreferrer\">CARE nonprofit group living facilities and HomeKey housing facilities program application (PDF)</a>. Forms in languages other than English can be found in the "<a href=\"#careresources\">Forms and Guides</a>" tab.

</p>\r\n<p> </p>\r\n<p><b>How do I submit a CARE application for my nonprofit? </b></p>\r\n<p>First, complete and sign the application. Next, submit your application using one of the following ways:</p>\r\n<ul>\r\n<li><b>Submit your application by mail or fax<br>\r\n </b>PG&E CARE/FERA program<br>\r\nP.

O. Box 29647<br>\r\nOakland, CA 94604-9647<br>\r\n<br>\r\nFax: 1-877-302-7563<br>\r\n<br>\r\n</li>\r\n<li><b>Submit your application by email<br>\r\n </b>Email the completed application to <a href=\"mailto:CAREandFERA@pge. com\">CAREandFERA@pge.

com</a>. <br>\r\n<br>\r\nWrite "Nonprofit application" in the email's subject line. Remember to attach your application to the email.

</li>\r\n</ul>\r\n<p><b>Renew CARE certification for a nonprofit</b><br>\r\n</p>\r\n<p>Organizations must recertify every four years by completing a new application and attaching proof of the following items:</p>\r\n<ul>\r\n<li>A copy of your currently valid Federal 501(c)(3) tax exemption document with the same name as the PG&E account(s)</li>\r\n<li>A copy of your license to provide social service by the appropriate agency</li>\r\n<li>A complete list of your facility's PG&E accounts (See Section 5 of the application)</li>\r\n</ul>\r\n<p>PG&E sends a renewal application three months before the discount expires.

Your organization can reapply for the CARE program if it still qualifies under the current CARE program eligibility program. </p>\r\n<p> </p>\r\n<p>To request an application by mail, email <a href=\"mailto:CAREandFERA@pge. com\">CAREandFERA@pge.

com</a>.

</p>\r\n"}}" id="text-337da3678b" class="cmp-text"> Eligible nonprofit group facilities Group living facilities, including: Transitional housing, such as drug rehab centers or halfway houses Short- or long-term care facilities Group homes for the physically or mentally challenged Other nonprofit group living facilities Homekey Housing Facilities Nonprofit group facility requirements Group living facilities must provide special needs social services in addition to lodging.

Examples include meals and rehabilitation. Group facilities may have satellite facilities in the name of one licensed entity. These satellite facilities must meet the same requirements as the main facility.

Group facilities must notify PG&E if they no longer qualify for the CARE discount. Homeless shelters, hospices and women's shelters must: Provide lodging as their primary function Have facilities with at least six beds for a minimum of 180 days and/or nights per year Homekey Housing Facilities must provide a proof of the Homekey award (i.e., Standard Agreement and published list of the award from HCD's website).

Nonprofit group facility income guidelines Total gross income for all residents or clients must meet current income guidelines. The income applies to individuals who occupy the facility at any time. This includes family units.

On-site aid is excluded from this calculation. One licensed nonprofit, multiple facilities Separate applications must be filed for each type of facility. This rule applies even if the facilities are under one licensed organization.

For example, an entity with a homeless shelter and a hospice facility must apply separately for each facility. The organization that operates the facility must provide a copy of the 501(c)(3) document. This document certifies tax-exempt status.

All PG&E accounts must be listed in the name of the entity that holds the tax-exempt status. Nonprofit group facility energy usage requirements 70 percent of the energy supplied to each PG&E account must be used for residential purposes. The purpose includes common-use areas.

Which facilities are not eligible for CARE? Nonprofit facilities that provide only social services Group living facilities that provide no service other than a place to live Government-owned or operated facilities Government-subsidized facilities that only provide lodging How do I download a CARE application for my nonprofit? Download the CARE nonprofit group living facilities and HomeKey housing facilities program application (PDF) .

Forms in languages other than English can be found in the " Forms and Guides " tab. How do I submit a CARE application for my nonprofit? First, complete and sign the application.

Next, submit your application using one of the following ways: Submit your application by mail or fax Submit your application by email Email the completed application to CAREandFERA@pge. com . Write "Nonprofit application" in the email's subject line.

Remember to attach your application to the email.

Renew CARE certification for a nonprofit Organizations must recertify every four years by completing a new application and attaching proof of the following items: A copy of your currently valid Federal 501(c)(3) tax exemption document with the same name as the PG&E account(s) A copy of your license to provide social service by the appropriate agency A complete list of your facility's PG&E accounts (See Section 5 of the application) PG&E sends a renewal application three months before the discount expires.

Your organization can reapply for the CARE program if it still qualifies under the current CARE program eligibility program. To request an application by mail, email CAREandFERA@pge. com .

Enrollment for agricultural housing <b>Eligibility</b></p>\r\n<p>Housing facilities for agricultural employees may be eligible to get monthly CARE discounts on their energy bill. The housing facility must:<br>\r\n</p>\r\n<ul>\r\n<li>Meet the definition in Subdivision (b) of Section 1140.

4 of the Labor Code and have an exemption from local property taxes pursuant to subdivision (g) of Section 214 of the Revenue and Taxation Code</li>\r\n<li>Provide a copy of tax-exempt documentation</li>\r\n<li>Use 70 percent of the energy supplied to master-metered facilities for residential purposes, and 100 percent of the energy for individually metered units for residential purposes</li>\r\n<li>Meet the current income guidelines regarding total gross income for all households in the facility at any given time</li>\r\n<li>Have separate applications filed for each type of facility even if they are under one licensed organization.

<ul>\r\n<li>For example, employee housing and housing for agricultural employees</li>\r\n</ul>\r\n</li>\r\n<li>Notify Pacific Gas and Electric Company if it no longer qualifies for the CARE discount. </li>\r\n</ul>\r\n<p><b>How do I download an application for my agricultural housing facility?

</b></p>\r\n<p>Download the <a href=\"/content/dam/pge/docs/account/billing-and-assistance/care-application-agricultural-employee-housing-facilities. pdf\" target=\"_blank\" rel=\"noopener noreferrer\">CARE for agricultural employee housing facilities application (PDF)</a>. Forms in languages other than English can be found in the "<a href=\"#careresources\">Forms and Guides</a>" tab.

</p>\r\n<p> </p>\r\n<p><b>How do I submit a CARE application for my agricultural housing facility? </b></p>\r\n<p>First, complete and sign the application. Next, submit your application using one of the following ways:</p>\r\n<ul>\r\n<li><b>Submit your application by mail or fax</b><br>\r\nPG&E CARE/FERA program<br>\r\nP.

O. Box 29647<br>\r\nOakland, CA 94604-9647<br>\r\n<br>\r\nFax: 1-877-302-7563<br>\r\n<br>\r\n</li>\r\n<li><b>Submit your application by email</b><br>\r\nEmail the completed application to <a href=\"mailto:CAREandFERA@pge. com\">CAREandFERA@pge.

com</a>. <br>\r\n<br>\r\nWrite "Agricultural" in the email's subject line. Remember to attach your application to the email.

</li>\r\n</ul>\r\n<p><b>Renew CARE for an agricultural housing facility</b></p>\r\n<p>Organizations must renew every four years. To renew, complete a new application.

Attach proof of one the following items:</p>\r\n<ul>\r\n<li>A copy of a current permit issued by the Department of Housing and Community Development, or</li>\r\n<li>Your Federal 501(c)(3) tax exemption, or</li>\r\n<li>Your state tax exemption form along with your local property tax exemption form</li>\r\n</ul>\r\n<p>Include a statement describing how the organization used the discount to directly benefit facility residents during the previous year.

</p>\r\n<p> </p>\r\n<p>PG&E sends a renewal application three months before a discount expires. </p>\r\n<ul>\r\n<li>Your organization can reapply for the CARE program if it still qualifies under the current CARE program eligibility guidelines. </li>\r\n</ul>\r\n<p>To request a new application or renewal application by mail, call <a href=\"tel:18667432273\">1-866-743-2273</a> or email <a href=\"mailto:CAREandFERA@pge.

com\">CAREandFERA@pge. com</a>. </p>\r\n"}}" id="text-19b8c0868b" class="cmp-text"> Housing facilities for agricultural employees may be eligible to get monthly CARE discounts on their energy bill.

The housing facility must: Meet the definition in Subdivision (b) of Section 1140.

4 of the Labor Code and have an exemption from local property taxes pursuant to subdivision (g) of Section 214 of the Revenue and Taxation Code Provide a copy of tax-exempt documentation Use 70 percent of the energy supplied to master-metered facilities for residential purposes, and 100 percent of the energy for individually metered units for residential purposes Meet the current income guidelines regarding total gross income for all households in the facility at any given time Have separate applications filed for each type of facility even if they are under one licensed organization.

For example, employee housing and housing for agricultural employees Notify Pacific Gas and Electric Company if it no longer qualifies for the CARE discount. How do I download an application for my agricultural housing facility? Download the CARE for agricultural employee housing facilities application (PDF) .

Forms in languages other than English can be found in the " Forms and Guides " tab. How do I submit a CARE application for my agricultural housing facility? First, complete and sign the application.

Next, submit your application using one of the following ways: Submit your application by mail or fax Submit your application by email Email the completed application to CAREandFERA@pge. com . Write "Agricultural" in the email's subject line.

Remember to attach your application to the email. Renew CARE for an agricultural housing facility Organizations must renew every four years. To renew, complete a new application.

Attach proof of one the following items: A copy of a current permit issued by the Department of Housing and Community Development, or Your Federal 501(c)(3) tax exemption, or Your state tax exemption form along with your local property tax exemption form Include a statement describing how the organization used the discount to directly benefit facility residents during the previous year.

PG&E sends a renewal application three months before a discount expires. Your organization can reapply for the CARE program if it still qualifies under the current CARE program eligibility guidelines. To request a new application or renewal application by mail, call 1-866-743-2273 or email CAREandFERA@pge.

com . Enrollment for Migrant Farmworker Housing Centers (MFHC) <b>Eligibility</b></p>\r\n<p>MFHCs operated by the Office of Migrant Services (OMS) or nonprofit entities can get monthly energy bill discounts through the CARE program.

<br>\r\n</p>\r\n<p> </p>\r\n<p>Apply for CARE if your entity meets these program guidelines:</p>\r\n<ul>\r\n<li>The facility must provide pursuant to section 50710 of the Health and Safety Code or meet the definition in Subdivision (b) of Section 1140. 4 of the Labor Code. The facility must also have an exemption from local property taxes pursuant to subdivision (g) of Section 214 of the Revenue and Taxation Code.

</li>\r\n<li>The facility must provide a copy of a current contract with the OMS, or a copy of tax-exempt documentation. </li>\r\n<li>Separate applications must be filed for each type of facility, even if they are under one licensed organization. </li>\r\n<li>Facilities must notify PG&E if they no longer qualify for the CARE discount.

</li>\r\n</ul>\r\n<p><b> </b></p>\r\n<p><b>How do I download an application for my MFHC? </b></p>\r\n<p>Download the <a href=\"/content/dam/pge/docs/account/billing-and-assistance/care-application-migrant-farm-worker-housing-centers. pdf\" target=\"_blank\" rel=\"noopener noreferrer\">CARE Migrant Farmworker Housing Centers (MFHC) application (PDF)</a>.

Forms in languages other than English can be found in the "<a href=\"#careresources\">Forms and Guides</a>" tab. </p>\r\n<p> </p>\r\n<p><b>How do I submit a CARE application for my MFHC? </b></p>\r\n<p>First, complete and sign the application.

Next, submit your application using one of the following ways:</p>\r\n<ul>\r\n<li><b>Submit your application by mail or fax</b><br>\r\nPG&E CARE/FERA program<br>\r\nP. O. Box 29647<br>\r\nOakland, CA 94604-9647<br>\r\n<br>\r\nFax: 1-877-302-7563<br>\r\n<br>\r\n</li>\r\n<li><b>Submit your application by email</b><br>\r\nEmail the completed application to <a href=\"mailto:CAREandFERA@pge.

com\">CAREandFERA@pge. com</a>. <br>\r\n<br>\r\nWrite "MFHC" in the email's subject line.

Remember to attach your application to the email. </li>\r\n</ul>\r\n<p><b>Renew CARE for an MFHC</b><br>\r\n</p>\r\n<p>Organizations must recertify every four years.

To recertify, complete a new application and attach proof of the following items:</p>\r\n<ul>\r\n<li>A copy of your current contract with the Office of Migrant Services OR your Federal 501(c)(3) tax exemption OR your state tax exemption form along with your local property tax exemption form</li>\r\n<li>A statement of how the entity used the discount during the previous year to directly benefit facility residents</li>\r\n</ul>\r\n<p>PG&E sends a recertification application three months before a discount expires.

</p>\r\n<ul>\r\n<li>Your organization can