Crisis Intervention Program

Crisis Intervention Program is sponsored by North Carolina Department of Health and Human Services (NC DHHS). This program assists individuals and families in North Carolina who are experiencing a heating or cooling related crisis.

Crisis Intervention Program (Heating and Cooling) | NCDHHS This program is for people with a heating or cooling crisis. For help with a mental health or substance use crisis, visit North Carolina Crisis Services . Individuals and families experiencing a heating or cooling-related crisis may apply for assistance through the Crisis Intervention Program (CIP).

Applicants can complete a CIP application by mail, email, fax or drop-off at their local DSS. A face-to-face interview is not required at this time. In addition, disconnect notices are not required at this time.

Applicants can present a final notice or past due utility bill and must have a health-related or life-threatening emergency to potentially be eligible for crisis funds. Access the application . En Espanól aplicar.

The Crisis Intervention Program (CIP) is a Federally funded program that assists individuals and families who are experiencing a heating or cooling-related crisis. A household is considered to be in a crisis if it is currently experiencing or is in danger of experiencing a life-threatening or health-related emergency and sufficient, timely and appropriate assistance is not available from any other source.

Life-threatening is defined as a household that has no heating or cooling source or has a disconnect notice for their primary heating or cooling service and the health or well-being of a household member would be in danger if the heating or cooling crisis was not alleviated. Each household should be evaluated on a case-by-case basis to determine if there is a heating or cooling crisis.

Applications are taken each year beginning July 1st - June 30th of the following year or until the CIP allocation is exhausted, whichever comes first. Households that meet the following criteria may be eligible: Have at least one U.S. citizen or non-citizen who meets the eligibility criteria Have an energy-related crisis Have a utility statement that shows how much is owed to alleviate the crisis Have to meet resource limit.

Resource limit for households with a member aged 60 or older or disabled=at or below $4,500 and all other households=at or below $3,000 The following chart describes the Crisis Intervention Program Eligibility Requirements.

Eligibility Requirement What's Needed How Often Citizenship/ Eligible Alien Verification of citizenship/eligible alien status via Immigration and Naturalization Service At application Social Security Number, when available Valid social security card or number At application Heating or Cooling Expense Copy of bills At application Crisis Intervention Program Income Levels Based on 150% of Federal Poverty Level Contact your local Department of Social Services to complete the application process and for additional information on CIP.

To apply for Energy Assistance online please visit NCDHHS - ePASS . For more information please contact your local Department of Social Services or contact us .