Customer Relief Fund

Customer Relief Fund is sponsored by ComEd (administered by Neighborhood Housing Services of Chicago and The Salvation Army). ComEd's Customer Relief Fund offers one-time grants to qualifying 501(c)(3) nonprofit organizations with past-due balances to help with rising energy costs.

ComEd Customer Relief Fund | NHS Chicago Begin typing your search above and press return to search. ComEd Customer Relief Fund NOTE: We are no longer accepting Applications for the ComEd Customer Relief Fund. Clients who have already applied please be sure to upload your documents through the online grant portal .

You can track the status of your application through the portal as well. You may drop in for document scanning on weekdays between 10A and 4P. No appointments are required.

(Maximum file size is 2 GB Allowed file types – doc, docx, ppt, pptx, pdf, jpg, png, xls, xlsx. Please note that NHS Chicago reserves the right to request re-uploads of any documents that are unclear.) General Eligibility Requirements - Residential General Eligibility Requirements - Non-Profit Economic hardships happen from time to time.

ComEd, understands this so they have set up a fund to assist their customers, their neighbors essentially, during tough times. The new Bill Payment Assistance Program provides grants of up to $500 for income-eligible customers whose accounts have a past due balance. This program also provides grants of up to $1000 for qualified non-profit organizations customers with a past due balance.

ComEd’s goal is to keep powering your life, especially through the tough times when you need a hand. Please note: Income limits apply. General Eligibility Requirements - Residential Applicant must be a current ComEd customer and have an active Residential account.

Applicant may be either a homeowner or a renter. You must be receiving a separate ComEd bill from your rent statement. Applicant’s household income must be at or below 300% of the federal poverty level.

General Eligibility Requirements - Non-Profit Must be a current customer with a registered non-profit account with a past due balance. Must submit an IRS 501(c)(3) Determination Letter. For residential customers, total household income must be at or below 300% of the federal poverty level based on household size.

Applicant must be the ComEd account holder. Applicant may designate someone to file an application for them on their behalf. Your account must be active.

Accounts that have been closed or entered final status are not eligible for grant funds. Immediate jeopardy of disconnection: Accounts whose service has been disconnected are not eligible for grant consideration. Any accounts that have received a notice of service interruption, will be considered in the same order of importance as all applications.

If you are in jeopardy of disconnection, please contact ComEd at 800 EDISON1 (800-334-7661) to discuss alternative payment arrangements.

Applicants need to provide the following: Signed NHS Household Income Affidavit- for households with members over the age of 18 Current/most recent ComEd statement; and One item from the list below: Acceptable forms of income-supporting documentation: Two paystubs from last 30 days Unemployment application, approval letter or Statement of Benefits for most recent 90 days Layoff/furlough notice for most recent 90 days Most recent year federal, state, or tribal income tax return Three months bank statements Social Security Statement of Benefits Veterans Association Statement of Benefit Veterans Pension and Survivors Benefit Program Retirement or pension Statement of Benefits Unemployment or Worker’s Compensation Statement of Benefits Divorce decree, child support award, or similar official document to show household income Federal Public Housing Assistance documentation Please thoroughly review Program Eligibility Requirements, Income Guidelines, and Document Requirements before starting your application.

We are no longer accepting Applications for the ComEd Customer Relief Fund. Your application will be processed in the order it was received, and an eligibility determination of your completed application packet (which should include income support documentation, if applicable), will be sent by email to the address provided. An incomplete application packet could result in a delay in processing your application or a denial of your grant.

If approved for the grant, the customer relief credit will appear on your ComEd bill within two billing cycles from an application approval date. Call our team at 888-688-5438 . Email us: BillPayAssistance@nhschicago.

org Set up a virtual appointment with our team. Again, please call or email us. We are no longer accepting Applications for the ComEd Customer Relief Fund.

South Side – 639 E. 87th Street, Chicago, IL 60619 West Side – 2950 W. Chicago Ave, Chicago, IL 60622 Central/Westloop – 850 W.

Jackson blvd. , 5th Floor, Chicago, IL 60607 Thank you for your interest in the ComEd Bill Pay Assistance Grant Program. Due to overwhelming demand, the application intake for this month has closed.

If you have already applied for the Bill Pay Assistance Grant, please login and upload your supporting documents to the NHS Grants Portal within 10 business days. To be notified about upcoming grants, free courses, and NHS programs, fill out the information form below: [gravityform id="13" title="false" description="false"] Your application will be carefully considered and processed in the order it was received.

Please continue to make payments on your account during this time. If your account has received a disconnection notice, please know that the processing of this application may take up to 60 days and does not affect the disconnection notice. New applications will be accepted on the first business day of the following month.

Applications will be accepted until the monthly capacity is reached. --> Monday – Thursday 9:00am – 5pm Fridays By Appointment Only homeownership@nhschicago. org Neighborhood Lending Services, Inc. IL Mortgage Banker License MB.

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gov/ Your generous support enables us to continue to make tremendous strides in advocating for working families while strengthening and stabilizing neighborhoods.