Energy Support Program (Arizona)

Energy Support Program (Arizona) is sponsored by Arizona Public Service (APS). APS customers may qualify for a monthly discount on their energy bill based on household income. Additional discounts are available for those who depend on electricity for life-saving medical equipment.

Click the Español link on any page to view the page in Spanish. Please note: not all pages are available in Spanish at this time. Billing and Payment Programs Billing and Payment Programs Billing and Payment Programs Billing and Payment Programs APS Energy Support Program Additional Crisis Bill Assistance funding available Eligible customers can get up to $1,000 a year to cover their APS bill.

Up to 25% or 60% Discount on Energy Bills If you need assistance paying your monthly energy bill, we can help. Based on your household income and family size, our Energy Support program gives qualified customers a 25% discount (up to $95 off per month) or a 60% discount (up to $165 off per month).

35% or 60% Discount on Energy Bills If you qualify for the Energy Support program, or you’re currently enrolled in the program, and you have critical medical equipment at home that requires electricity, you may qualify for the Energy Support with Medical program. This program gives qualified customers a 35% discount (up to $95 off per month) or a 60% discount (up to $165 off per month).

Your household income and family size determines the discount level you receive. The program also provides planned outage notifications to you to give your household some extra time to plan. Please review the program income guidelines below to determine your eligibility.

Then click on the button below to apply online and submit your application. If you are currently enrolled in the Energy Support program and your income changes and you feel you qualify for a larger discount, you can submit a new application at any time. If you have any questions, please call (844) 309-5655 to talk to a representative.

If you’d rather apply through the mail instead of online, download and print the application, then review the steps to apply . Let us walk you through the Energy Support Program application process .

Program Eligibility Requirements New income guidelines — more customers could be eligible for our Energy Support program To qualify for this program, you will need to meet all program income guidelines and provide proof of income for all adults in your household. To stay enrolled, you will need to reapply every 24 months. If approved, your discount will be applied to only one address.

Number of people in the home 25% Discount up to $95 off per month 60% Discount up to $165 off per month Guidelines effective July 1, 2026. *Monthly gross household income is defined by the total household income, before taxes. This includes all money and non-cash benefits available for living expenses from all sources, both taxable and nontaxable, before deductions, including expenses, for all people who live in your home.

Proof of income guidelines Below are examples of the accepted sources for income verification to enroll in our Energy Support program. Please provide copies of all sources of income for your household. Submit one of the following for the 60% or 25% discount.

Last month’s pay stubs Last year’s tax return (Federal Tax Form 1040, 1040A or 1040EZ) Official child support or alimony award letters Provide copies of one of your public assistance documents for the 25% discount.

A copy of your award letter from the Supplemental Nutritional Assistance Program (SNAP) A copy of your award letter from the Temporary Assistance for Needy Families program (TANF) Please only submit copies of your income documents as they will not be returned. All documents submitted are confidential and will be securely handled and destroyed after processing is complete.

If you are applying online, you will want to take a photo of your documents and upload them during the application process. Waived Payment Convenience Fees Energy Support program customers, including those with AutoPay, will have the $2. 65 convenience fee (per transaction) waived when making a payment with a debit/credit card using our Paymentus partner site.

For those on AutoPay, the fee will be credited on the next bill under “Debit/Credit Card Fee Adjustment. ” Learn more about your payment options . Program(s) are funded by APS customers and approved by the Arizona Corporation Commission.

Customers must have a gross monthly household income at or below 200% of the federal poverty guidelines to qualify for the Energy Support Program or Energy Support with Medical Program. The discount applies to a customer's cost for electricity only, and does not apply to the regulatory assessment, franchise fee, taxes or charges found in Service Schedule 1 .

Individual results may vary and are dependent on a number of factors including usage. Programs are subject to change. Other restrictions may apply.

Funds for Utility Bill Assistance are subject to availability. Please apply as soon as possible if you think you may qualify.

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