Epilepsy Program (26-444-24-0830)

Epilepsy Program (26-444-24-0830) is sponsored by Illinois Department of Human Services (IDHS). The Epilepsy Program provides individuals with epilepsy and their families a broad range of linkage, coordination, education, advocacy, and supportive services.

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Quintero, Secretary IDHS Grants Administration Developmental Disabilities Grants - FY 2026 Epilepsy Program (26-444-24-0830) Illinois Department of Human Services Division of Developmental Disabilities Email: DHS. DDDGrantProg@illinois. gov Phone Number: 217-782-1354 Funding Opportunity Title Funding Opportunity Number April 4, 2025, at 5:00 p.

m. CST Catalog of State Financial Assistance (CSFA) Number Catalog of State Financial Assistance (CSFA) Name Assistance Listing Number(s) (1-E) Estimated Total Program Funding Amount Anticipated Number of Awards Cost Sharing or Matching Requirement? Restrictions on Indirect Costs?

Technical Assistance Session Date: March 10, 2025 at 10:00 a. m. CST Technical Assistance Session Registration Link 1.

Basic Information Continued - Section F through I 1. Total Amount of Funding a. The Department expects to award approximately $3,000,000.

b. The source of the funding for this program is State funds. 2.

Number of Grant Awards a. The Department anticipate funding approximately 2-5 grants awards to provide this program. 3.

Expected Dollar Amount of Individual Grant Awards a. The Department anticipates the dollar amount of individual awards will be negotiable. 4.

Amount of Funding per Grant Award on average in previous years. 5. Renewal or Supplementation of Existing Projects Eligibility.

a. Applications for renewal or supplementation of existing projects are eligible to compete with applications for new State awards. b.

Successful applicants under this NOFO may be eligible to receive two subsequent one-year grant renewals for this program. Renewals are at the discretion of the Department and are based on sufficient appropriation and performance criteria including, but not limited to: i. Grantee has performed satisfactorily during the previous reporting period.

ii. All required reports have been submitted on time, unless a written exception has been provided by the Division/Department. iii.

No outstanding issues are present (e.g., in good standing with all pre-qualification requirements and no outstanding corrective action, etc.). 6. Procurement Contract Allowability a.

Subcontractor Agreement(s) and budgets must be pre-approved by the Department and on file with the Department. Subcontractors are subject to all provisions of this Agreement. The successful applicant Agency shall retain sole responsibility for the performance and monitoring of the subcontractor.

i. Pre-Award Costs are allowed subject to the discretion, review, and prior approval of the IDHS Budget Committee. Pre-Award Costs must be identified as such in the IDHS Uniform Grant Budget Narrative.

Pre-Award costs are allowable for this award. Applicant must complete the Pre-Award Cost Authorization Letter PDF form. Additional payment documentation will be required.

ii. IDHS grants are governed by 2 CFR. Part 200, Subpart E-Cost Principles.

Principles and 30 ILCS 708 which include information on allowable costs, audit requirements, and financial records. i. Indirect Costs may be applied to this grant award.

Indirect Cost rates must be approved through the Illinois Indirect Cost Rate Election System (ICRES) . The release of this NOFO does not obligate the Illinois Department of Human Services to make an award. IDHS recognizes the language around race and ethnicity is complex, and continues to evolve as individuals, organizations, and institutions seek to be respectful and inclusive of all segments of a community.

As such, IDHS will continue to be as responsive as possible to these changes and refinements as the understanding of these complex constructs related to race and ethnicity evolves. Application Posting Date is March 3, 2025. The Department must receive the Preliminary Submission materials (Letter of Intent, etc.): Not applicable.

The Department must receive the Full Application by April 4, 2025, at 5:00 p. m. CST.

Anticipated Award Date: June 6, 2025. Anticipated Start Dates and Periods of Performance for new grant awards. a.

Subject to appropriation, the grant period will begin no sooner than July 1, 2025, and will continue through June 30, 2028. 1. Brief Program Description The Epilepsy Program provides individuals with epilepsy and their families a broad range of linkage, coordination, education, advocacy, and supportive services.

The Epilepsy Program is meant to provide these services to individuals with epilepsy and their families who are not receiving other Home and Community Based Waiver funded services through any waivers operated by the Illinois Department of Human Services, Division of Developmental Disabilities (IDHS/DDD) or any other State Agency (Department on Aging (IDoA), Division of Rehabilitation Services (IDHS/DRS), Division of Specialized Care for Children (DSCC), etc.).

2. Key Goals (objectives) a. Support individuals with epilepsy to achieve their optimal potential and independence.

b. Ensure a coordinated set of services and supports across all areas of life for an individual with epilepsy. c.

Support caregivers and build their capacity to navigate the service system for their loved one. 3. Eligible recipients for DDD are required to have an I/DD and meet the requirements of the scope of the grant program.

I. Agency Contact Information If you have questions about this NOFO, please contact. Email: DHS.

DDDGrantProg@illinois. gov DHS Contact: Erica O'Neal Subject line: "NOFO questions - Epilepsy Program" A Frequently Asked Question and Answer page is posted on the DHS website. Questions submitted up to 7 business days prior to the end of the NOFO posting period, will be posted on the website.

A. The specific types of applicants that may apply for the grant award are as follows: Has demonstrated experience providing services and supports to individual with intellectual/developmental disabilities and their families. Has demonstrated the ability to meet all the program goals described in this NOFO.

Has met the criteria laid out in the Application Review Information, Section 6(ii). B. The applicant must meet the Registration, Pre-qualification and any other Mandatory Requirements listed in this funding opportunity.

1. Applicants must provide the following information via the Grantee Portal annually to be registered with the State of Illinois as an awardee: a. Organization name and contact information.

b. Federal Employee Identification Number (FEIN). c.

Unique Entity Identifier (UEI). 2. Applicants must be prequalified; therefore, applications from entities that have not prequalified prior to the due date of this application will NOT be reviewed and will NOT be considered for funding.

Items (a) through (e) below are the prequalification requirements. a. Unique Entity Identifiers and SAM Registration: Each applicant (unless the applicant is an individual or State awarding agency that is exempt from those requirements under 2 CFR § 25.

110(b) or (c), or has an exception approved by the Federal or State awarding agency under 2 CFR § 25. 110(d)) is required to: i. Be registered in SAM.

gov before the application due date. ii. Provide a valid Unique Entity Identifier (UEI) in its application.

iii. Continue to maintain an active SAM registration with current information at all times during which it has an active award or an application or plan under consideration by the awarding agency. iv.

The State Agency may not make an award until applicant has fully complied to all UEI and SAM requirements. v. The State Agency may determine that an applicant is not qualified if they have not complied with requirements and use that determination as a basis to award another applicant or applicants.

b. Must be in "good standing" with the Illinois Secretary of State if the Illinois Secretary of State requires the entity's organization type to be registered. c.

Must not be on the Illinois Stop Payment List. d. Must not be on the SAM.

gov Exclusion List. e. Must not be on the Medicaid Sanctions List .

C. Eligibility factors for the principal investigator or project director if any. D.

Successful Applicants will not receive an award if pre-award requirements are not met. Qualified status is verified at time of application. Applicants who are not eligible due to registration or pre-qualification issues, or late applications will be notified that they are ineligible for consideration when the requirements of the grant application or pre-qualification, have not been met.

This will be done through email contact, to the corresponding contact information, on the application submission. Resubmission of the complete and updated application will be allowed for consideration if received prior to the application closing date noted in NOFO Information, Section 1. E.

See Funding restrictions in NOFO Basic Information, Section 1(F)7. All applicants will use grant funds according to the guidelines, conditions, and parameters set forth in this funding notice and in compliance with federal statutes, regulations and the terms and conditions of any applicable federal awards.

Please refer to 2 CFR 200 - Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, Par 200 Subpart E - Cost Principles to determine the appropriateness of costs. Allowable costs are those that are necessary and reasonable based on the activities contained in the Scope of Work, are justified in the Budget Narrative, and are allowable under Subpart E of 2 CFR 200.

It is expected that administrative costs, both direct and indirect, will represent a small portion of the overall program budget. Any budget deemed to include inappropriate or excessive administrative costs will not be approved. Program budgets and narratives must detail how all proposed expenditures are necessary for program implementation.

Unallowable costs: Please refer to 2 CFR 200 - Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, Part 200 Subpart E - Cost Principles to determine the appropriateness of costs. In addition, and specific to this grant, the following costs will be unallowable without specific prior written approval from IDHS. a.

Entertainment costs, except where specific costs that might otherwise be considered entertainment have a programmatic purpose and are authorized in the approved budget (2 CFR 200. 438). b.

Capital expenditures for general purpose equipment, including any vehicle regardless of cost, buildings, and land (2 CFR 200. 439). c.

Capital expenditures for improvements to land, buildings, or equipment which materially increase their value or useful life (2 CFR 200. 439). d.

Food, and other goods or services for personal use of the grantee's employees, contractors, or consultants of the grantee unless authorized as per diem under the State of Illinois Governor's Travel Control Board (2 CFR 200. 445). e.

Deposits for items, services, or space. f. That the grantee agency, prior to making a subaward with a total amount of funds greater than the simplified acquisition threshold, is required to review and consider any information about the applicant that is in the designated integrity and performance system accessible through SAM (currently FAPIIS) (see 41 U.S.C.

2313). G. Limit of one accepted application per agency.

A. Providers are not required to participate in cost sharing or provide match. The Epilepsy Program provides individuals with epilepsy and their families a broad range of linkage, coordination, education, advocacy, and supportive services.

The Epilepsy Program is meant to provide these services to individuals with epilepsy and their families who are not receiving other Home and Community Based Waiver funded services through any waivers operated by the Illinois Department of Human Services, Division of Developmental Disabilities (IDHS/DDD) or any other State Agency (Department on Aging (IDoA), Division of Rehabilitation Services (IDHS/DRS), Division of Specialized Care for Children (DSCC), etc.).

B. The State agency's funding priorities or focus areas. IDHS is working to counteract systemic racism and inequity, and to prioritize and maximize diversity throughout its service provision process.

This work involves addressing existing institutionalized inequities, aiming to create transformation, and operationalizing equity and racial justice. It also focuses on the creation of a culture of inclusivity for all regardless of race, gender, religion, sexual orientation, or ability. C.

The goals and objectives of the Epilepsy program are as follows: Support individuals with epilepsy to achieve their optimal potential and independence. Support caregivers and build their capacity to navigate the service system for their loved one. Ensure that a coordinated set of services and supports are available for individuals with epilepsy and I/DD across all areas of their life.

Support will be provided for individuals who require emergency services through the funding opportunity. Educate and act as a liaison and support to schools, medical systems, provider organizations and other stakeholder organizations to broaden epilepsy understanding and inclusion. D.

The award will contribute to achieving the program's goals and objectives by supporting individuals with epilepsy to achieve their optimal potential and independence. E. The expected performance goals, indicators, targets, baseline data, data collection, and other outcomes the agency expects recipients to achieve are the following: All individuals served must have an I/DD and have been diagnosed with epilepsy.

A minimum of eighty percent of individuals with I/DD and diagnosed with epilepsy who requested epilepsy services must be provide with services. A minimum of eighty percent of individuals with I/DD and epilepsy who requested Emergency epilepsy services must be provided with services.

The grantee will track the total hours of services provide to individuals or their families receiving services in the following areas: Linkage and connection (information, referral, needs assessment), Support (counseling, caregiver support, peer to peer), Coordination (medical, school based), and Education (presentation, technical assistance).

Grantee will provide a satisfaction survey to all I/DD individuals and/or their families being provided epilepsy services. The agency must receive an overall customer satisfaction average of 80% or higher with Epilepsy Program services received. The grantee will provide one school-based epilepsy program presentation each quarter totaling four presentations per fiscal year.

Services billed through this grant cannot be duplicative of services provided and billed through any other DDD grant or State funded program. No more than 10% of the Epilepsy grant allocation can be used for administrative costs. At the end of the year, successful applicants will also submit a cumulative report with the cumulative totals from above.

F. For cooperative agreements, the "substantial involvement" that the State agency expects to have are (or are located) Not applicable. G.

Specific Unallowable costs described in Eligibility Information, Section 2(F). H. Program beneficiaries or program participants must meet the following requirements: participants must have an intellectual or developmental disability and have been diagnosed with epilepsy.

I.

Authorizing statutes and regulations for the funding opportunity include the following: Federal Grants and Agreements (2 CFR 200) Developmental Disabilities CSA Attachment A Developmental Disabilities Program Manual Illinois Administrative Code, Title 59, Chapter 1, Part 120 (Rule 120) Mental Health and Developmental Disabilities Code (405 ILCS 5) Department of Human Services Act (20 ILCS 1305) Community Services Act (405 ILCS 30) Adult Protective Services Act (320 ILCS 20) IDHS: DDD Pre-Admission Screening (PAS) Manual Abused and Neglected Child Reporting Act (325 ILCS 5) 4.

Application Contents and Format A. Content and Form of Application Submission Applications must include the required documents and demonstrate that the program eligibility requirements have been met. The Department will not contact applicants for missing items listed below.

Applicants that do not include all the following documents will be considered substantially incomplete and will not be considered for funding. Refer to Submission Instructions, Section 5(iii). Pre-applications, letters of intent, or white papers are not required.

Required Content of Application a. Applications must include the required documents and demonstrate that the program eligibility requirements have been met. The Department will not contact applicants for missing items listed below.

Applicants that do not include all the following documents will be considered substantially incomplete and will not be considered for funding. 3. Program Narrative and Proposal Narrative Content with Attachments a.

Program Narrative: IMPORTANT, the program (proposal) narrative makes up the bulk of the application. Please provide a complete response to the following sections. If the program narrative is missing from your application packet, your application will receive a score of zero points and your agency will not meet the criteria to receive a grant under this notice of funding opportunity.

b. Proposal Narrative Content and Attachments: If the applicant believes that the subject has been adequately addressed in another part of the application narrative, then provide the cross-reference to the appropriate part of the narrative. If a cross-reference is not included in the section, the reviewer will consider content contained within that specific section.

4. Budget and Budget Narrative a. Applicants must enter a budget electronically in the CSA and provide a copy of the completed budget in PDF format.

b. The Budget entered in the CSA system will include a narrative or detailed description/justification for each line in the budget, a describe why each expenditure is necessary for program implementation, and how you arrived at the specific amount. Please include cost allocations as necessary.

This narrative must clearly identify indirect costs, direct program costs, direct administrative costs, and match within each line item as appropriate. The budget (including MTDC base exclusions as appropriate) should clearly describe how the specified resources and personnel have been allocated for the tasks and activities described in your plan. c.

The Budget must be electronically signed and submitted in the CSA system. The Budget must be signed by the Provider's Chief Executive Officer and/or Chief Financial Officer. d.

IMPORTANT: Please be sure the budget status in CSA says "GATA Budget signed and submitted to program review." This status will appear after the budget is electronically signed by the agency CEO or CFO and submitted to IDHS. See IDHS CSA Tracking System webpage for additional information on CSA at IDHS: CSA Tracking System (state.

il. us) e. The budget and narrative must tie fiscal activity, to program objectives and deliverables, and demonstrate that all proposed costs are: i.

Reasonable and necessary iii. Allowable as defined by program regulatory requirements and the Uniform Guidance (2CFR 200), as applicable. f.

Additional information for entering a Uniform Grant Budget can be found at Budget Template and Budget Template Instructions . Be sure to follow instructions on website on how to download the Template. a.

Uniform Application for State Grant Assistance - This is a three-page document used to formalize organization's request to apply for funding. The document requires the signature and email address of the organization's authorized representative. This email address will be used for official communication between the Department and the applicant organization for matters regarding this application.

IL444-5262 - UNIFORM APPLICATION FOR STATE GRANT ASSISTANCE (. pdf) b. Grantee Conflict of Interest Disclosure - This is required for all grant award programs.

The document requires agencies to identify actual or potential conflicts of interest. The form must be signed by a representative of the organization. IL444-5205 - GRANTEE CONFLICT OF INTEREST DISCLOSURE (.

pdf) a. Application Format Requirements: Electronic submission is required in PDF format. b.

Document Submission Requirements: i. 8. 5" X 11" Paper size, Single spaced, 12-size font, Calibri typeface, one-inch margins, and display page numbers.

ii. The applicant should not use agency letter head or agency identification formatting features on the application. Limit reference to the agency's name, specifically, in the program narrative.

The agency's name and identifiers will be redacted, from the documentation, for the Merit Review Process. This ensures a fair and unbiased scoring process. iii.

File name should be "Funding Opportunity Number, Program Name, and Agency Name". iv. All forms must be signed and dated.

v. The application must be no more than 25 pages. This includes the application and narrative.

(Uniform Grant Budget and Grantee Conflict of Interest Disclosure form are not included in this count) c. The narrative portion must follow the page maximums where prescribed and must be organized in the format outlined or points may be deducted. d.

The Department may determine that an applicant is not qualified if they have not complied to requirements and use that determination as a basis to award to another applicant. 5. Submission Requirements and Deadlines i.

Address to Request Application Packet A. Actions Needed Prior to Applying: The complete application packet (this Notice of Funding Opportunity, including links to required forms) is available through the Illinois Catalog of Financial Assistance and the IDHS Grants Website Page located: IDHS: Grant Funded Programs (state. il.

us) . Each Applicant must have access to the internet. The Department's website will contain information regarding the NOFO and materials necessary for submission.

Questions and answers will also be posted on the Department's website as described in this announcement in Section I. It is the responsibility of each applicant to monitor the website and comply with any instructions or requirements related to the NOFO. ii.

Unique entity identifier and System for Award Management (SAM. gov). Be registered in SAM.

gov before submitting its application. Provide a valid unique entity identifier in its application. Continue to maintain an active registration in SAM.

gov with current information at all times during which it has an active award or an application or plan under consideration. The Department may not make an award until applicant has fully complied to all UEI and SAM requirements. The Department may determine that an applicant is not qualified if they have not complied to requirements and use that determination as a basis to award to another applicant.

B. If individuals are eligible to apply, they are exempt from this requirement under 2 CFR 25. 110(b).

C. If the agency exempts any applicants from this requirement under 2 CFR 25. 110(c) or (d), a statement to that effect.

iii. Submission Instructions A. Actions needed prior to applying: Applicants must be registered with the State of Illinois and Pre-qualified in the GATA portal prior to applying for Illinois awards.

Instructions for creating an account and registering are located at the following link: Illinois GATA Grantee Portal . Additionally, detailed instructions for registration and prequalification requirements, including the expected amount of time for completion are located here: Grant Applicant Pre-Qualification and Pre-Award Requirements . B.

The methods for submitting the application: 1. Applicants must electronically submit the complete application including all required narratives and attachments in the prescribed order: b. Uniform Application for State Grant Assistance PDF c.

Grantee Conflict of Interest Disclosure PDF d. Budget- entered into the CSA system and copy in PDF format. 2.

Applications must be sent electronically to: Email: DHS. DDDGrantProg@illinois. gov Subject Line: "26-444-24-0830, NOFO Epilepsy Program Application, your Agency's Name" IMPORTANT : The Department will ONLY accept applications submitted by electronic mail sent to this email address.

Application submissions or delivery to any other email address or contact, including other IDHS offices or employees, will not be considered for review or funding.

Applications will not be accepted if received by fax machine, hard copy, disk, thumb drive, password protected emails, password protected documents, and emails from encrypted email protection companies (such as, Prevail, Barracuda Network, Trustifi, etc. list not full inclusive). The application will be electronically time-stamped upon receipt. 3.

Software or electronic capabilities required are as follows: Internet access, preferable high-speed, Email capability, Microsoft Word, Microsoft Excel, and Abode Reader. The purchase of this technology would be an allowable expenditure under the grant and may be budgeted for as part of this application. 4.

Applicants are required to notify the Department within 48 hours of the deadline, if they did not receive an email notifying them that their application was received. If the applicant does not receive an email and does not notify the Department within 48 hours, their application will be considered a late submission and will NOT be reviewed or scored.

The applicant will NOT have the right to protest the submission/receipt of their application to the Department after the 48 hours. In the event of a dispute, the applicant bears the burden of proof that the application was received on time at the email location listed above (and that the budget was submitted into the CSA system on time). C.

Pre-application materials must be submitted as follows: Not applicable. D. If you are experiencing system problems or technical difficulties submitting your application, you may contact us at: Email: DHS.

DDDGrantProg@illinois. gov Subject line: "NOFO Technical Difficulties, Epilepsy Program" iv. Submission Dates and Times.

A. Full applications are due on the following date April 4, 2025, at the following time 5:00 p. m.

(CST). B. Any preliminary submissions, such as letters of intent, white papers, or pre- applications are due on the following date N/A.

C. Other submissions required before the award N/A. Applications received after the due date and time will not be considered for review or funding.

All applicants/applications determined to be non-compliant or otherwise determined to be disqualified from consideration will be separately notified in writing, by email, upon determination. This email will be sent to the email addresses provided in the application and will identify the reason for disqualification.

For your records, please keep a copy of your submission with the date and time the application was submitted along with the email address to which it was sent. The deadline will be strictly enforced. IMPORTANT: It is strongly recommended that the applicant not wait until the last minute to submit an application in case they experience technical difficulties with the submission process.

Applicants should keep copies of all documentation that that may prove their application was submitted to the correct location and that it was received by IDHS on or before the deadline.

Applicants should also maintain all electronic documentation, including screen shots, email correspondence, help desk ticket numbers, etc. that would document any unforeseen difficulties the applicant may have encountered regarding the timely submission of the application. v. Intergovernmental Review A.

This funding opportunity is NOT subject to Executive Order 12372 , "Intergovernmental Review of Federal Programs". 6. Application Review Information i.

Responsiveness Review. A. Applications that are received will be reviewed between April 4, 2025, to June 6, 2025, to ensure they meet the criteria for consideration.

Applications that do not meet the criteria described in paragraph B below will be rejected and not entered into the Merit Review process. B. The following are the criteria that must be met for eligibility: Applicant has a current registration with the State of Illinois in the Grantee Portal.

Applicant has an active Sam. gov public account. Applicant has an active Unique Entity Identifier (UEI) with Sam.

gov Applicant is in "good standing" with the Secretary of State. Applicant is not on the DHS Stop Payment List Service or the Illinois Stop Payment List. Applicant is not on the Sam.

gov Exclusion List. Applicant is not on the Illinois Medicaid Sanctions List. Program specific eligibility restrictions refer to Eligibility, Section 2(i).

C. Restrictions on eligibility for State awards are referenced in 44 Ill Admin Code 7000. 70.

Program specific eligibility restrictions are referenced in this Notice of Funding Opportunity. D. All applicants/applications determined to be non-compliant or otherwise determined to be disqualified from consideration will be notified.

This email will be sent to the email addresses provided in the application and will identify the reason for disqualification. A. Review Criteria - Maximum Total 100 Points .

Program Plan/Narrative - 75 Total Points in this Section. 1. Need (Description of Need) - 25 Points The applicant's proposal will be evaluated based on the following: a.

Analysis of the needs of individuals with I/DD in the proposed service area(s) and target communities. b. Identify ways the agency will target new recipients for epilepsy support.

c. Identify ways the agency identifies individuals with I/DD from minority groups and/or underserved communities. d.

Provide data, facts and/or evidence demonstrating the ways the proposed program will meet programmatic needs. The ideal applicant will: a. Clearly define the service area and target communities to be supported.

b. Clearly define minority groups needs and underserved community needs and the ways the program will support them. c.

Present a plan to address the needs that is realistic and will meet individual and family needs based on the program goals. d. Provide data, facts, and/or evidence demonstrating that the proposal supports the grant program purpose.

2. Capacity (Agency Qualification/Organizational Capacity) - 25 Points The applicant's proposal will be evaluated based on the following: a. Agency's ability to be fully ready to begin providing services by July 1, 2025.

b. Agency's prior experience providing epilepsy services to individuals with I/DD and their families. Detailed description as to how the agency will directly engage individual with I/DD and their families.

c. Copy of the Agency's proposed Needs Assessment d. Agency's ability to execute the program according to the grant requirements.

e. Agency's ability to share data received through the Program's work. The ideal applicant will: a.

Provide a detailed description of the process the agency will undergo to ensure services are operational no later than July 1, 2025. b. Clearly articulates experience to provide service that will meet the program needs.

c. Demonstrates that the agency has staff with appropriate clinical credentials to operate programming. d.

Demonstrates that the agency has personnel and relationships established with medical professionals with expertise in epilepsy. e. Demonstrate that the agency has experience providing Epilepsy services and programs serving individuals with I/DD and their families with a specific focus on the program goals.

f. The Agency's ability to provide an establishment that is ADA accessible. 3.

Quality of Program/Services - 25 Points a. Demonstrates that the proposal is well articulated in alignment with the program goals. b.

Provides a detailed summary of the provider's support team and processes for providing quality services. c. Provides examples of agency satisfaction measurements process and how services and supports will be adjusted on feedback.

d. Provides a detailed summary of the agency's quality assurance processes to ensure compliance with the program goals as well as DDD, IDHS, and GATA requirements. e.

Ensure the agency has appropriate processes in place to measure quality assurance and make changes/updates as needed. The ideal applicant will: a. Provide a detailed description as to how the agency has experience providing services and programs that serve individuals with epilepsy and their families with a specific focus on program goals.

b. Ensure the agency has appropriate processes in place to measure quality assurance and make changes/updates as needed. c.

Demonstrate demographically and culturally appropriate processes are in place to reach out to a wide variety of individuals with epilepsy and their families. d.