Home Energy Assistance Program (HEAP) (New York)

Home Energy Assistance Program (HEAP) (New York) is sponsored by National Grid. This federal grant program, facilitated by National Grid, helps income-eligible New York residents pay their energy bills.

Where can we help you today? The Home Energy Assistance Program (HEAP) is a federal grant program that helps income-eligible Metro New York residents pay their energy bills. In order to qualify, your household must be at or below New York’s median income levels.

Use this eligibility tool to see if you qualify for HEAP.

2025-2026 Household Maximum Income Levels Household Size Monthly Income Annual Income 1 person $3,473 $41,685 2 people $4,542 $54,512 3 people $5,611 $67,338 4 people $6,680 $80,165 5 people $7,749 $92,991 6 people $8,818 $105,817 7 people $9,018 $108,222 8 people $9,218 $110,627 9 people $9,419 $113,032 10 people $9,619 $115,437 11 people $9,820 $117,842 12 people $10,020 $120,247 13 people $10,221 $122,652 Each additional $687+ $8,250+ If you need assistance, you can call 1-718-643-4050 or email ConsumerAdvocacyNYC@nationalgrid.

com to connect with your local Metro New York Consumer Advocate. HEAP is not a loan and you do not have to pay it back. You must reapply annually and quickly before funds run out each winter.

There are two parts to HEAP: HEAP is closed for the season. Qualifications are based on household size and income (you can view the Household Income Limit above) . Emergency HEAP is closed for the season.

Qualifications are based on household size and income (you can view the Household Income Limit above) AND customers must have a utility shutoff notice. To apply, contact your local Department of Social Services (DSS) office. You may also contact your HEAP Local District Contact to apply.

You can drop off completed HEAP applications at these sites: Clermont Job Center - 505 Clermont Ave. , Brooklyn Coney Island Job Center - 3050 West 21st Street, Brooklyn Waverly Job Center - 12 West 14 th Street, Manhattan Crotona Job Center - 1910 Monterey Ave. , Bronx Rider Job Center - 300 Canal Street, Bronx Queens Job Center - 3220 Northern Blvd.

, Queens Richmond Job Center - 201 Bay Street, Staten Island Please bring the following information when you apply for HEAP: Current National Grid bill (or other utility/fuel bill) Valid Social Security number Final disconnection notice or other shutoff notice (if applying for Emergency HEAP) Pay stubs for the most recent four weeks or other proof of your household’s total gross income (filed federal tax return, including all applicable schedules if self-employed or receiving rental income), interest/bank/dividend or tax statement.

Proof of residence (water, sewer, or tax bill; copy of lease with address; mortgage payment book; current rent receipt showing your name and address; or statement from landlord) Documents identifying each household member (driver’s license, photo ID, U.S. passport or naturalization certificate, school records, or birth certificates and validated Social Security cards).

To replace a lost New York state birth certificate, please visit New York Vital Records .

Proof of qualified alien status if you are not a U.S. citizen New York State Office of Temporary and Disability Assistance New York State Energy Assistance - HRA HEAP hotline: 1-800-692-0557 Apply online at New York State Energy Assistance - HRA Print the application and return it by mail to: NYC DSS/HRA/HEAP, PO Box 1401, Church Street Station, New York, NY 10008