Lifeline Program

Lifeline Program is sponsored by Federal Communications Commission. Provides discounted phone and internet services to eligible low-income individuals to ensure access to essential communication services.

Home - Universal Service Administrative Company Get Phone or Internet Service for Less Lifeline is a federal program that lowers the monthly cost of phone or internet service. Need to recertify your Lifeline benefit? Recertify Now The Lifeline program is administered by USAC with oversight from the Federal Communications Commission (FCC).

If you qualify, you can get a monthly discount of up to $9. 25 on phone, internet, or bundled service. If you live on qualifying Tribal lands , you can get a monthly discount of up to $34.

25 on phone, internet, or bundled service. You may qualify for Lifeline based on your income or participation in a government assistance program (e.g., SNAP or Medicaid). If you live in Oregon or Texas , visit your state website to apply.

After your application is approved, contact a participating phone or internet company to get your benefit. Get a discount on your monthly phone or internet service. Are you a survivor of domestic violence or human trafficking?

We provide additional safeguards to protect your information during the application process. Learn more about how to qualify as a survivor . Frequently Asked Questions If you, or your child or dependent participate in programs like the Supplemental Nutrition Assistance Program (SNAP), Medicaid, certain other programs, or earn a certain income, you qualify for Lifeline.

Learn more about how to qualify . How can I get help with my application? If you still need help, call us at (800) 234-9473 or email us at LifelineSupport@usac.

org . Open 7 days a week between 9:00 a. m.

and 9:00 p. m. ET.

How can I manage my existing Lifeline benefit? Transfer: If you wish to transfer your Lifeline benefit to a new company, you may transfer your benefit once a month. To transfer your benefit to another company, contact a company that offers Lifeline and ask them to transfer your Lifeline benefit.

You may need to reapply before your company can transfer you. In most cases, you should not experience an interruption in service. Recertify: Every year, USAC or your state (if you live in Oregon or Texas) will check to confirm you still qualify for the benefit.

This process is called recertification. If you are required to respond to a recertification notice and do not respond by the deadline, you will lose your Lifeline benefit and your Lifeline phone or internet service may be terminated or your bill may increase. How do I change my phone or internet company?

You can switch phone or internet companies at any time. Talk to your new company to make the switch. You may need to reapply to Lifeline to confirm you are still eligible.

Learn more about how to change your company . My Service Was Turned Off Frequently Asked Questions