Low-Income Energy Assistance Program (LIEAP)

Low-Income Energy Assistance Program (LIEAP) is sponsored by West Virginia Department of Health and Human Resources (DHHR). LIEAP assists eligible households with the cost of home heating through direct cash payments or payments to utility companies on their behalf.

Utility Assistance/LIEAP | Bureau for Family Assistance An Official West Virginia Government Website State Agency Directory | Online Services | Phone Directory LIEAP assists eligible households with the cost of home heating through direct cash payments or payments to utility companies on their behalf. A crisis component is available for households without resources facing the loss of a heating source.

Eligibility for both program components is based on a combination of factors, including income, type of heating payment, and total heating costs. The BFA Division of Family Assistance Policy (DFAP) operates LIEAP in each of the West Virginia Department of Human Services (DoHS) field offices for a short time each winter, usually beginning with a mail-out to targeted households.

In addition, DFAP contracts with the Community Action Network and with regional Agency on Aging offices​ to perform outreach and accept LIEAP applications at their local sites. ​​ Emergency LIEAP opening will be announced.

Below are the LIEAP income guidelines for Fiscal Year 2026 (the current fiscal year): 1 Person Household - $2,454 2 Person Household - $3,209 3 Person Household - $3,965 4 Person Household - $4,720 5 Person Household - $5,475 6 Person Household - $6,230 7 Person Household - $6,372 8 Person Household - $6,769 9 Person Household - $7,456 10 Person Household - $8,144 For each additional person add $688.

Households whose countable income exceed the maximum amount are not eligible. However, some types of income may be excluded for LIEAP. Applications from ineligible households will be denied.

Individuals who are denied may reapply, providing the program is still open, or may request a fair hearing. Once the program closes, applications will no longer be accepted, and those received by mail after closure will be denied. All applications will be processed within 30 days after receipt by DoHS or one of the agencies authorized to accept LIEAP applications, or after the date the program opens, whichever is later.

Approved payments will be made directly to a vendor where appropriate. For more information about LIEAP, contact your local Department of Human Services (DoHS)​ office. Visit the DoHS Field Offices page for a list of all county offices, or apply online at the WV PATH website .

​ Download the Fiscal Year 2026 DoHS LIEAP Fact Sheet . Download the Fiscal Year 2026 WV LIHEAP (Low Income Home Energy Assistance Program) State Model Plan . Repair and Replace Assistance Program and Weatherization Programs The Low Income Home Energy Assistance Program (LIHEAP) Repair and Replacement Program is available to homeowners in need of emergency heating and/or cooling.

The program is only available to households with unsafe or malfunctioning/non-operable heating and/or cooling systems. In addition to income and household size a client must have in their household for cooling unit: ​An individual that is disabled, or An individual that is age 60 or over, or A child that is age 5 years or younger. Apply online at the MyLitt website or through a Community Action Agency.

For a list of Community Action Agency locations, visit the WV Community Action Partnership website . ​ ​This program will run until funds are exhausted. The cooling unit repair or replacement program will not be done in the winter months.

The Special Reduced Rate Service Program (20% Utility Discount Program) was established by West Virginia state government to assist eligible participants in receiving a 20 percent discount from their gas, electric (November to March), and American Water (all year) bills. If you are a recipient of SNAP and over age 60, a recipient of Social Security Income and over the age of 18, or a recipient of WV WORKS, you may be eligible.

Applications for the program are automatically sent out in October each fall. You may also contact your local county DoHS office if you think you are being missed and discuss it with your worker. Visit the DoHS Field Offices page for a list of all county offices.

Clients who apply for LIEAP have the right to a Fair Hearing if: The application is denied. The client believes the payment amount is in error. There was a delay in processing the application.

The client believes that he has been discriminated against because of race, color, national origin, sex, age, disability, religion, or political beliefs. The client must request a hearing within 60 days of receipt of the notification. The DoHS has 30 days after the hearing request is received to schedule the hearing, arrive at a decision, and initiate the appropriate action.

​The income guidelines for the 20% Discount Program and Repair and Replace/Weatherization Programs ​are the same as the LIEAP income guidelines (see graphic above). Find a Child Care Provider Frequently Asked Questions (FAQ) West Virginia Department of Human Services