Medical Baseline Program

Medical Baseline Program is sponsored by Various California Utility Companies (e.g., PG&E, Southern California Edison, Southern California Gas, Pacific Power, Los Angeles Department of Water and Power). California's energy companies offer this program for people with disabilities who require additional allocations of electricity or natural gas due to their medical conditions, or who use qualifying medical devices.

Medical Baseline Program | PG&E Support for customers who depend on power for medical needs</p>\r\n"}}"> Support for customers who depend on power for medical needs Apply for Medical Baseline <img alt=\"\" src=\"https://www. pge. com/assets/pge/icons/ic-info-note.

svg\" width=\"15\"> <b>Note:</b> Are you looking for a printable application form? <a href=\"/content/dam/pge/language-masters/en/docs/account/billing-and-assistance/medbaseline-application. pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Download and print the application/recertification form (PDF)</a>.

</p>\r\n"}}" id="text-e5e90608b6" class="cmp-text"> Note: Are you looking for a printable application form? Download and print the application/recertification form (PDF) . The Medical Baseline Program is also known as Medical Baseline Allowance.

It assists residential customers who depend on power for certain medical needs. Eligibility and application details can be found below. </p>\r\n<p><a href=\"#mblvideo\">Watch a short video about Medical Baseline</a>.

</p>\r\n<p> </p>\r\n<h4>Are you a medical professional? <br>\r\n</h4>\r\n<p>Take a few minutes to learn about Medical Baseline. Inform your patients of the benefits and encourage them to apply:</p>\r\n<ul>\r\n<li><a href=\"/content/dam/pge/docs/account/billing-and-assistance/mbl-medical-practitioner-portal-faq.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Frequently Asked Questions for Medical Professionals (PDF</a>)</li>\r\n<li><a href=\"/content/dam/pge/docs/account/billing-and-assistance/MBL-Medical-Practitioner-Portal-Manual.

pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Medical Practitioner Portal Manual (PDF)</a></li>\r\n</ul>\r\n"}}" id="text-a2ac57b9c0" class="cmp-text"> The Medical Baseline Program is also known as Medical Baseline Allowance. It assists residential customers who depend on power for certain medical needs. Eligibility and application details can be found below.

Watch a short video about Medical Baseline . Are you a medical professional? Take a few minutes to learn about Medical Baseline.

Inform your patients of the benefits and encourage them to apply: Frequently Asked Questions for Medical Professionals (PDF ) Medical Practitioner Portal Manual (PDF) The program offers two kinds of help</h4>\r\n"}}" id="text-3435571b2f" class="cmp-text"> The program offers two kinds of help 1.

An additional monthly allotment of energy at the lowest price on your current rate or a discount (D-Medical) Residential customers enrolled in the Medical Baseline Program and on any tiered rates (e.g., E-1, EM or E-TOU-C) receive the Baseline Allowance. This is an additional allotment of energy every month at the lowest price available on their rate.

</p>\r\n<p> </p>\r\n<p>The additional allotment of energy is roughly 500 kilowatt-hours (kWh) of electricity and/or 25 therms of gas per month. This amount depends on the customer’s energy needs. These needs must be verified by a medical practitioner during certification.

</p>\r\n<p> </p>\r\n<p>To be approved for the Medical Baseline Program, you must continue to pay your monthly PG&E bill. Your utility services could be disconnected if you stop making payments. </p>\r\n<p> </p>\r\n<p><img alt=\"\" src=\"https://www.

pge. com/assets/pge/icons/ic-info-note. svg\" width=\"15\"> <b>Note:</b> Customers on electric vehicle rates do not receive an additional monthly allotment of energy.

These rates do not have a Baseline Allowance. However, you could still save on one of these rates. This depends on when and how much energy you use.

</p>\r\n<p> </p>\r\n<p>Medical Baseline customers on the <a href=\"/content/pge/language-masters/en/account/rate-plans/electric-home. html\">Electric Home (E-ELEC)</a>, E-TOU-D, and EV2-A rates may be eligible to receive a 12% discount (D-MEDICAL) on their electric charges. For more information, go to the Applicability section of the <a href=\"https://www.

pge. com/tariffs/assets/pdf/tariffbook/ELEC_SCHEDS_D-MEDICAL. pdf\" target=\"_blank\" rel=\"noopener noreferrer\">D-MEDICAL Tariff (PDF)</a>.

</p>\r\n<p> </p>\r\n"}}" id="text-bdd9636992" class="cmp-text"> Residential customers enrolled in the Medical Baseline Program and on any tiered rates (e.g., E-1, EM or E-TOU-C) receive the Baseline Allowance. This is an additional allotment of energy every month at the lowest price available on their rate. The additional allotment of energy is roughly 500 kilowatt-hours (kWh) of electricity and/or 25 therms of gas per month.

This amount depends on the customer’s energy needs. These needs must be verified by a medical practitioner during certification. To be approved for the Medical Baseline Program, you must continue to pay your monthly PG&E bill.

Your utility services could be disconnected if you stop making payments. Note: Customers on electric vehicle rates do not receive an additional monthly allotment of energy. These rates do not have a Baseline Allowance.

However, you could still save on one of these rates. This depends on when and how much energy you use. Medical Baseline customers on the Electric Home (E-ELEC) , E-TOU-D, and EV2-A rates may be eligible to receive a 12% discount (D-MEDICAL) on their electric charges.

For more information, go to the Applicability section of the D-MEDICAL Tariff (PDF) . Learn about rate options. Get a personalized rate comparison.

2. More alerts before a Public Safety Power Shutoff Severe weather, such as high winds, can cause trees or debris to damage equipment. If there is dry vegetation, this could lead to a wildfire.

That's why we may need to turn power off to keep you safe. This temporary outage is called a Public Safety Power Shutoff (PSPS).

Our goal is to send customer alerts at:</p>\r\n<ul>\r\n<li>48 hours</li>\r\n<li>24 hours</li>\r\n<li>Just prior to shutting off power</li>\r\n</ul>\r\n<p>Based on your contact preferences, we will send you alerts via:</p>\r\n<ul>\r\n<li>Automated calls</li>\r\n<li>Texts</li>\r\n<li>Emails</li>\r\n</ul>\r\n<p>Medical Baseline customers will receive additional alerts. This may include multiple texts, phone calls or even a door-bell ring.

Please acknowledge the alert. It is important to answer phone alerts or reply to text alerts so we know you have received them. </p>\r\n<p> </p>\r\n<p><a href=\"/content/pge/language-masters/en/outages-and-safety/safety/community-wildfire-safety-program/public-safety-power-shutoffs.

html\">Learn about PSPS events</a>. </p>\r\n<p><a href=\"/content/pge/language-masters/en/outages-and-safety/outage-preparedness-and-support. html\">Learn about resources available to support throughout a PSPS</a>.

</p>\r\n"}}" id="text-add3929650" class="cmp-text"> Severe weather, such as high winds, can cause trees or debris to damage equipment. If there is dry vegetation, this could lead to a wildfire. That's why we may need to turn power off to keep you safe.

This temporary outage is called a Public Safety Power Shutoff (PSPS). Our goal is to send customer alerts at: Just prior to shutting off power Based on your contact preferences, we will send you alerts via: Medical Baseline customers will receive additional alerts. This may include multiple texts, phone calls or even a door-bell ring.

Please acknowledge the alert. It is important to answer phone alerts or reply to text alerts so we know you have received them. Learn about PSPS events .

Learn about resources available to support throughout a PSPS . Eligibility for the Medical Baseline Program is based on medical conditions or needs—NOT on income. To qualify, a full-time resident in your home must:</p>\r\n<ul>\r\n<li>Have a qualifying medical condition and/or</li>\r\n<li>Require use of a qualifying medical device to treat ongoing medical conditions</li>\r\n</ul>\r\n<p><img alt=\"\" src=\"https://www.

pge. com/assets/pge/icons/ic-info-note. svg\" width=\"15\"> <b>Note:</b> PG&E only requires one Medical Baseline application per household.

</p>\r\n<p> </p>\r\n<h4>Qualifying medical conditions</h4>\r\n<p> </p>\r\n<p>Some examples of <b>qualifying medical conditions</b> include:</p>\r\n<p> </p>\r\n<ul>\r\n<li>Paraplegic, hemiplegic or quadriplegic condition</li>\r\n<li>Multiple sclerosis with heating and/or cooling needs</li>\r\n<li>Scleroderma with heating needs</li>\r\n<li>Life-threatening illness or compromised immune system.

Requires heating and/or cooling to sustain life or prevent medical deterioration</li>\r\n<li>Asthma and/or sleep apnea</li>\r\n</ul>\r\n<p> </p>\r\n<h4>Qualifying medical devices</h4>\r\n<p> </p>\r\n<p>Qualifying medical devices include, but are not limited to: </p>\r\n<p> </p>\r\n<ul>\r\n<li>Aerosol tent</li>\r\n<li>Air mattress/hospital bed</li>\r\n<li>Apnea monitor</li>\r\n<li>Breather machine (IPPB)</li>\r\n<li>Compressor/concentrator</li>\r\n<li>Dialysis machine</li>\r\n<li>Electronic nerve stimulator</li>\r\n<li>Electrostatic nebulizer</li>\r\n<li>Hemodialysis machine</li>\r\n<li>Infusion pump</li>\r\n<li>Inhalation pulmonary pressure</li>\r\n<li>Iron lung</li>\r\n<li>Left ventricular assist device (LVAD)</li>\r\n<li>Motorized wheelchair/scooter</li>\r\n<li>Oxygen generator</li>\r\n<li>Pressure pad</li>\r\n<li>Pressure pump</li>\r\n<li>Pulse oximeter/monitor</li>\r\n<li>Respirator (all types)</li>\r\n<li>Suction machine</li>\r\n<li>Total artificial heart (TAH-t)</li>\r\n<li>Ultrasonic nebulizer</li>\r\n<li>Vest/airway clearance system</li>\r\n</ul>\r\n<p> </p>\r\n<p><b>Examples of medical devices that don't qualify</b></p>\r\n<ul>\r\n<li>Heating pads</li>\r\n<li>Humidifiers</li>\r\n<li>Pool or tank heaters</li>\r\n<li>Saunas or hot tubs</li>\r\n<li>Vaporizers</li>\r\n<li>Whirlpool pumps</li>\r\n</ul>\r\n<p><img alt=\"\" src=\"https://www.

pge. com/assets/pge/icons/ic-info-note. svg\" width=\"15\"> <b>Note:</b> Qualifying medical devices include any medical device used to sustain life.

Devices include equipment used for mobility, per a licensed medical practitioner. Devices are for home-use only. Devices used for therapy generally do not qualify.

</p>\r\n"}}" id="text-5cfa9d202f" class="cmp-text"> Eligibility for the Medical Baseline Program is based on medical conditions or needs—NOT on income. To qualify, a full-time resident in your home must: Have a qualifying medical condition and/or Require use of a qualifying medical device to treat ongoing medical conditions Note: PG&E only requires one Medical Baseline application per household.

Qualifying medical conditions Some examples of qualifying medical conditions include: Paraplegic, hemiplegic or quadriplegic condition Multiple sclerosis with heating and/or cooling needs Scleroderma with heating needs Life-threatening illness or compromised immune system.

Requires heating and/or cooling to sustain life or prevent medical deterioration Asthma and/or sleep apnea Qualifying medical devices Qualifying medical devices include, but are not limited to: Air mattress/hospital bed Electronic nerve stimulator Inhalation pulmonary pressure Left ventricular assist device (LVAD) Motorized wheelchair/scooter Total artificial heart (TAH-t) Vest/airway clearance system Examples of medical devices that don't qualify Note: Qualifying medical devices include any medical device used to sustain life.

Devices include equipment used for mobility, per a licensed medical practitioner. Devices are for home-use only. Devices used for therapy generally do not qualify.

Download or print the Medical Baseline fact sheet (PDF) Apply or recertify online</h4>\r\n<ol>\r\n<li><a href=\"https://www. pge. com/mblapp\" target=\"_blank\" aria-label=\"Medical Baseline App\" rel=\"noopener noreferrer\">Fill out the online form and submit it</a>.

</li>\r\n<li>You should receive an email with a confirmation number. You will also receive instructions for your doctor. </li>\r\n<li>Share the confirmation number and instructions with your doctor.

</li>\r\n<li>Your doctor will fill out their part of the form. </li>\r\n<li>Once your doctor confirms you are eligible, you will be enrolled in the program. </li>\r\n</ol>\r\n<p> </p>\r\n<h4>Apply or recertify by mail or email</h4>\r\n<p><b><img alt=\"\" src=\"https://www.

pge. com/assets/pge/icons/ic-info-note. svg\" width=\"15\"> Important Note:</b> <span style=\"font-weight: normal;\">PG&E requires the application to be submitted within 90 days of the Medical Practitioner's signature to maintain the integrity of the application.

</span></p>\r\n<p> </p>\r\n<ol>\r\n<li><a href=\"/content/dam/pge/language-masters/en/docs/account/billing-and-assistance/medbaseline-application. pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Download and print the application/recertification form (PDF)</a>. </li>\r\n<li>Complete Part A of the form and sign it.

</li>\r\n<li>Have your doctor complete Part B of the form and sign it. </li>\r\n<li>Mail your completed form to:<br>\r\nPG&E Billing Center Medical Baseline<br>\r\nP. O.

Box 8329<br>\r\nStockton, CA 95208</li>\r\n<li>Or email your completed form to: <a href=\"mailto:MBLApplications@pge. com\">MBLApplications@pge. com</a></li>\r\n</ol>\r\n<p style=\"margin-left: 40.

0px;\"><b><img alt=\"\" src=\"https://www. pge. com/assets/pge/icons/ic-info-note.

svg\" width=\"15\"> Note: Email should include the following:</b></p>\r\n<ul style=\"padding-left: 62.

0px;\">\r\n<li>PG&E Account Number</li>\r\n<li>A PDF attachment of the completed and certified Medical Baseline Application form (Part A and Part B)</li>\r\n<li>Include password if the Medical Baseline application PDF form is password protected</li>\r\n</ul>\r\n<p> </p>\r\n<h4>Large-print, Braille and audio formats</h4>\r\n<p>Do you need Medical Baseline forms in any of the following formats?

</p>\r\n<ul>\r\n<li>Large print</li>\r\n<li>Braille</li>\r\n<li>Audio</li>\r\n</ul>\r\n<p>Email your request to <a href=\"mailto:CIACMC@pge. com\">CIACMC@pge. com</a>.

Include your name, mailing address and phone number. Please allow 5-7 business days for processing. </p>\r\n<p> </p>\r\n<p><b><img alt=\"\" src=\"https://www.

pge. com/assets/pge/icons/ic-info-note. svg\" width=\"15\"> Note: </b>Deaf or hard-of-hearing customers using TTY may call California Relay Service at 7-1-1.

</p>\r\n"}}" id="text-d58526e6c3" class="cmp-text"> Apply or recertify online Fill out the online form and submit it . You should receive an email with a confirmation number. You will also receive instructions for your doctor.

Share the confirmation number and instructions with your doctor. Your doctor will fill out their part of the form. Once your doctor confirms you are eligible, you will be enrolled in the program.

Apply or recertify by mail or email Important Note: PG&E requires the application to be submitted within 90 days of the Medical Practitioner's signature to maintain the integrity of the application. Download and print the application/recertification form (PDF) . Complete Part A of the form and sign it.

Have your doctor complete Part B of the form and sign it. Mail your completed form to: PG&E Billing Center Medical Baseline Or email your completed form to: MBLApplications@pge.

com Note: Email should include the following: A PDF attachment of the completed and certified Medical Baseline Application form (Part A and Part B) Include password if the Medical Baseline application PDF form is password protected Large-print, Braille and audio formats Do you need Medical Baseline forms in any of the following formats? Email your request to CIACMC@pge. com .

Include your name, mailing address and phone number. Please allow 5-7 business days for processing. Note: Deaf or hard-of-hearing customers using TTY may call California Relay Service at 7-1-1.

Application processing timeline Here is what to expect after submitting your completed Medical Baseline application: Once we receive your completed application, it will be reviewed for approval. If approved, your account will be enrolled in the Medical Baseline Program and will appear on your next billing statement. A confirmation email or letter will be sent to welcome you to the program.

How to check your enrollment status: You can verify your enrollment in two ways. Go to your My Account dashboard. Under Assistance programs, look for the green check beside Medical Baseline.

This indicates you're enrolled. Open your paper energy statement. Look for "Life Support" and/or "Medical" under the Enrolled Programs section on the lower left-hand side of the bill.

If Your application is denied: If your application is not approved, you will receive a letter explaining the reason for the denial, along with instructions on how to proceed. First, a qualified medical practitioner must certify you as having a permanent qualifying medical condition. Then, to remain eligible, you must self-certify every four years.

This is to confirm you still live at the service address on record. It does not require a qualified medical practitioner's signature. Are you an active Medical Baseline customer with a non-permanent medical condition?

Do you need to recertify to remain eligible? Go to the Apply or Recertify section of this page. Follow the steps to complete the application.

Active PG&E Medical Baseline customers who have received an alert to self-certify may do so online. They will receive an immediate confirmation of renewal. You should see an alert banner at the top of the page with a link to self-certify.

Complete the form and submit it. To submit a paper self-certification form by mail: The Medical Baseline Self-Certification form is included with your renewal notification letter. You may also print a copy of the self-certification form (PDF) .

Complete form and sign it. Mail your completed form to: PG&E Billing Center Choose your contact preferences How do want to be notified in the event of a planned or unplanned power outage? Set your contact preferences now A Medical Baseline FAQ for medical professionals If you are a medical practitioner or healthcare provider, please review the Medical Practitioner FAQ (PDF) .

Learn how you can help spread awareness and encourage enrollment in the Medical Baseline Program to further support your patients. Help for vulnerable customers who do not qualify for Medical Baseline Are you or is a resident of your home at risk due to a medical condition if your service is disconnected? You may self-certify as a vulnerable customer.

Learn more about Vulnerable Customer Status Help your tenants learn about the Medical Baseline Program. Post this tenant flyer in a common area for their awareness. Download the Medical Baseline tenant flyer (PDF) Payment assistance programs Billing and payment options Understanding your energy statement Energy Savings Assistance Programs Have questions about other PG&E programs and services?

Visit the PG&E Help Center . Frequently asked questions What is life support equipment? Any medical device used to sustain life or relied upon for mobility</p>\r\n<ul>\r\n<li>Must be determined by a licensed qualified medical practitioner</li>\r\n<li>Must be used in the home</li>\r\n</ul>\r\n<p><img alt=\"\" src=\"https://www.

pge. com/assets/pge/icons/ic-info-note. svg\" width=\"15\"> <b>Note:</b> In general equipment used for therapy does not qualify for Medical Baseline.

</p>\r\n<p> </p>\r\n<p>Life support equipment includes:</p>\r\n<ul>\r\n<li>Respirators (oxygen concentrators)</li>\r\n<li>Iron lungs</li>\r\n<li>Hemodialysis machines</li>\r\n<li>Suction machines</li>\r\n<li>Electric nerve stimulators</li>\r\n<li>Pressure pads and pumps</li>\r\n<li>Aerosol tents</li>\r\n<li>Electrostatic and ultrasonic nebulizers</li>\r\n<li>Compressors</li>\r\n<li>Intermittent sensitive pressure breathing (IPPB) machines</li>\r\n<li>Motorized wheelchairs</li>\r\n</ul>\r\n"}}" id="text-7a0f6cbc34" class="cmp-text"> Any medical device used to sustain life or relied upon for mobility Must be determined by a licensed qualified medical practitioner Note: In general equipment used for therapy does not qualify for Medical Baseline.

Life support equipment includes: Respirators (oxygen concentrators) Electric nerve stimulators Electrostatic and ultrasonic nebulizers Intermittent sensitive pressure breathing (IPPB) machines Who is a qualified medical practitioner?

Qualified medical practitioners include: </p>\r\n<ul>\r\n<li>Licensed physicians</li>\r\n<li>Surgeons</li>\r\n<li>Persons licensed pursuant to the Osteopathic Initiative Act per California Public Utilities Code §739</li>\r\n<li>Nurse practitioners consistent with PG&E’s current practice and as now provided in California Public Utilities Codes & §799.

3</li>\r\n<li>A licensed physician assistant working as a part of the customer’s physician team</li>\r\n</ul>\r\n"}}" id="text-6f239d37a8" class="cmp-text"> Qualified medical practitioners include: Persons licensed pursuant to the Osteopathic Initiative Act per California Public Utilities Code §739 Nurse practitioners consistent with PG&E’s current practice and as now provided in California Public Utilities Codes & §799.

3 A licensed physician assistant working as a part of the customer’s physician team How do I know if I’ve been approved for Medical Baseline? You’ll receive a welcome email or letter. Once you have been enrolled, you will be able to check your status in two places: Go to your My Account dashboard.

Under Assistance programs, look for the green check beside Medical Baseline. This indicates you’re enrolled. Open your paper energy statement.

Look for either "Life Support" and/or "Medical" on the lower lefthand side of your bill under "Enrolled Programs." How do I know if I’ve been denied enrollment or removed from Medical Baseline? We will mail you a letter if:</p>\r\n<ul>\r\n<li>Your Medical Baseline application has been denied, or</li>\r\n<li>You have been removed from the Medical Baseline program because you failed to self-certify or recertify.

</li>\r\n</ul>\r\n"}}" id="text-5d81fc8330" class="cmp-text"> We will mail you a letter if: Your Medical Baseline application has been denied, or You have been removed from the Medical Baseline program because you failed to self-certify or recertify. How do I unenroll from Medical Baseline/life support?

To unenroll from the Medical Baseline or Life Support program: Go to “Assistance programs” Click the Medical Baseline link Click “Unenroll from the program here. ” Check your Medical Baseline status to confirm your unenrollment. You can also call 1-877-660-6789 and ask to be removed.

Where do I send my paper self-certification form? Submit your paper self-certification form by mail:</p>\r\n<ol>\r\n<li>The Medical Baseline Self-Certification form is included with your renewal notification letter. You may also print a copy of the <a href=\"/content/dam/pge/language-masters/en/docs/account/billing-and-assistance/selfcertform-application.

pdf\">self-certification form (PDF)</a>. </li>\r\n<li>Complete form and sign it. </li>\r\n<li>Mail your completed form to:<p>PG&E Billing Center<br>\r\nMedical Baseline<br>\r\nP.

O. Box 8329<br>\r\nStockton, CA 95208</p>\r\n</li>\r\n</ol>\r\n<p><img alt=\"\" src=\"https://www. pge.

com/assets/pge/icons/ic-info-note. svg\" width=\"15\"> <b>Note:</b> At this time, it is not possible to email your form. </p>\r\n"}}" id="text-195e71a794" class="cmp-text"> Submit your paper self-certification form by mail: The Medical Baseline Self-Certification form is included with your renewal notification letter.

You may also print a copy of the self-certification form (PDF) . Complete form and sign it. Mail your completed form to: PG&E Billing Center Note: At this time, it is not possible to email your form.

Where can I find the status of my Medical Baseline application? You cannot check the status of your application while it is processed. Once you have been enrolled, you will be able to check your status in two places: Go to your My Account dashboard.

Under Assistance programs, look for the green check beside Medical Baseline. This indicates you’re enrolled. Open your paper energy statement.

Look for either "Life Support" and/or "Medical" on the lower lefthand side of your bill under "Enrolled Programs". I am an active Medical Baseline customer. Why do I need to self-certify or recertify?

\r\n<li><b>Self-certification</b> helps confirm where you live and your contact preferences. <ul>\r\n<li>Self-certification is required every four years for Medical Baseline customers with permanent medical conditions. </li>\r\n<li>Your medical condition must be determined permanent by a medical practitioner.

</li>\r\n</ul>\r\n</li>\r\n<li><b>Re-certification</b> helps confirm you still need assistance. <ul>\r\n<li>Customers with non-permanent conditions must recertify every two years. </li>\r\n<li>This requires a medical practitioner's signature.

</li>\r\n</ul>\r\n</li>\r\n</ol>\r\n"}}" id="text-a6f94fb489" class="cmp-text"> Self-certification helps confirm where you live and your contact preferences. Self-certification is required every four years for Medical Baseline customers with permanent medical conditions. Your medical condition must be determined permanent by a medical practitioner.

Re-certification helps confirm you still need assistance. Customers with non-permanent conditions must recertify every two years. This requires a medical practitioner's signature.

What happens to my Medical Baseline if I move? If you stop service at your old address and start service at your new address <b>at the same time:</b></p>\r\n<ul>\r\n<li>Your Medical Baseline Program <b>will be</b> transferred to your new address.

</li>\r\n</ul>\r\n<p>If you request to stop service at your old address today and start service at your new address <b>later:</b></p>\r\n<ul>\r\n<li>Your Medical Baseline Program <b>will NOT be </b>transferred to your new address. <b><br>\r\n</b></li>\r\n</ul>\r\n<p><img alt=\"\" src=\"https://www. pge.

com/assets/pge/icons/ic-info-note. svg\" width=\"15\"> <b>Note:</b> Please call at <a href=\"tel:1-877-660-6789\">1-877-660-6789</a> and ask us to transfer your Medical Baseline Program to your new address. </p>\r\n"}}" id="text-8074e20cf9" class="cmp-text"> If you stop service at your old address and start service at your new address at the same time: Your Medical Baseline Program will be transferred to your new address.

If you request to stop service at your old address today and start service at your new address later: Your Medical Baseline Program will NOT be transferred to your new address. Note: Please call at 1-877-660-6789 and ask us to transfer your Medical Baseline Program to your new address. How does the online application process work?

You don't have to visit your medical practitioner's office to apply to PG&E's Medical Baseline program. Instead:</p>\r\n<ol>\r\n<li>Go to the Application section on this page. </li>\r\n<li>Follow the instructions and guidelines for online applications</li>\r\n</ol>\r\n"}}" id="text-c266b897c4" class="cmp-text"> You don't have to visit your medical practitioner's office to apply to PG&E's Medical Baseline program.

Instead: Go to the Application section on this page. Follow the instructions and guidelines for online applications Can I get Medical Baseline if I am on CARE/FERA? Yes.

Eligibility is not based on income. It is solely based on medical needs. Your eligibility or enrollment in other assistance programs do not affect your ability to get Medical Baseline.

</p>\r\n<p> </p>\r\n<p>See the Application section on this page for more information on how to apply. </p>\r\n"}}" id="text-829b567e9a" class="cmp-text"> Yes. Eligibility is not based on income.

It is solely based on medical needs. Your eligibility or enrollment in other assistance programs do not affect your ability to get Medical Baseline. See the Application section on this page for more information on how to apply.

Can I get an extra Medical Baseline allotment if I use more than one medical device? You could be given extra Medical Baseline energy allotments after evaluation.

This depends on:</p>\r\n<ul>\r\n<li>Your rate plan</li>\r\n<li>Your medical-related energy needs </li>\r\n</ul>\r\n<p>Eligible Medical Baseline customers who are on tiered rate plans (i.e., E1, E-TOU-C, G1, etc.) may receive a “standard” Medical Baseline quantity of roughly:</p>\r\n<ul>\r\n<li>500 kilowatt-hours (kWh) of electricity and/or</li>\r\n<li>25 therms of gas per month</li>\r\n</ul>\r\n<p>This quantity is in addition to regular Baseline quantities of their current rate.

</p>\r\n<p> </p>\r\n<p>You might be eligible for more than one standard Medical Baseline Allotment depending on:</p>\r\n<ul>\r\n<li>Your medical needs</li>\r\n<li>The number of medical devices you are using </li>\r\n</ul>\r\n<p> </p>\r\n<p>Call PG&E at <a href=\"tel:1-877-660-6789\">1-877-660-6789</a>. Request to be evaluated for an extra Medical Baseline allotment. Only one Medical Baseline application per household is required.

</p>\r\n<p> </p>\r\n<p><img alt=\"\" src=\"https://www. pge. com/assets/pge/icons/ic-info-note.

svg\" width=\"15\"> <b>Note:</b> Extra allotments of electricity only work with electric rate plans with baseline allowances (e.g., E1, E-TOU-C, etc.). Customers on D-MEDICAL (e.g., E-ELEC, E-TOU-D, and EV2-A) receive a flat 12% discount on their electric charges irrespective of the number of allotments. </p>\r\n"}}" id="text-9bbf2b85cd" class="cmp-text"> You could be given extra Medical Baseline energy allotments after evaluation.

This depends on: Your medical-related energy needs Eligible Medical Baseline customers who are on tiered rate plans (i.e., E1, E-TOU-C, G1, etc.) may receive a “standard” Medical Baseline quantity of roughly: 500 kilowatt-hours (kWh) of electricity and/or 25 therms of gas per month This quantity is in addition to regular Baseline quantities of their current rate.

You might be eligible for more than one standard Medical Baseline Allotment depending on: The number of medical devices you are using Call PG&E at 1-877-660-6789 . Request to be evaluated for an extra Medical Baseline allotment. Only one Medical Baseline application per household is required.

Note: Extra allotments of electricity only work with electric rate plans with baseline allowances (e.g., E1, E-TOU-C, etc.). Customers on D-MEDICAL (e.g., E-ELEC, E-TOU-D, and EV2-A) receive a flat 12% discount on their electric charges irrespective of the number of allotments. How much can I save with Medical Baseline?

Eligible Medical Baseline customers may receive a “standard” Medical Baseline quantity. This is roughly:</p>\r\n<ul>\r\n<li>500 kilowatt-hours (kWh) of electricity if they are on a rate plan with a baseline, and/or</li>\r\n<li>25 therms of gas per month</li>\r\n</ul>\r\n<p>This quantity is in addition to regular Baseline quantities of their current rate.

This additional energy allotment is provided at the lowest price on your current rate. </p>\r\n<p> </p>\r\n<p>Customers on the Electric Home (E-ELEC), E-TOU-D, and EV2-A rates may be eligible to receive 12% discount (D-MEDICAL) on their electric charges. </p>\r\n<p> </p>\r\n<p>To see if you qualify, visit the Applicability section of the <a href=\"/content/dam/pge/docs/account/billing-and-assistance/ELEC_SCHEDS_D-MEDICAL.

pdf\">D-MEDICAL Tariff (PDF)</a>. </p>\r\n"}}" id="text-88d38362bf" class="cmp-text"> Eligible Medical Baseline customers may receive a “standard” Medical Baseline quantity. This is roughly: 500 kilowatt-hours (kWh) of electricity if they are on a rate plan with a baseline, and/or 25 therms of gas per month This quantity is in addition to regular Baseline quantities of their current rate.

This additional energy allotment is provided at the lowest price on your current rate. Customers on the Electric Home (E-ELEC), E-TOU-D, and EV2-A rates may be eligible to receive 12% discount (D-MEDICAL) on their electric charges. To see if you qualify, visit the Applicability section of the D-MEDICAL Tariff (PDF) .

I have a CPAP and my spouse has a CPAP. Do we receive twice the allotments for Medical Baseline? The number of residents with medical needs who live in the address does not matter.

PG&E only requires one Medical Baseline application per household. You might be eligible for more than one standard Medical Baseline Allotment depending on:</p>\r\n<ul>\r\n<li>Your medical needs</li>\r\n<li>The number of medical devices used by Medical Baseline customers at the same address</li>\r\n</ul>\r\n<p>Contact us at <a href=\"tel:1-877-660-6789\">1-877-660-6789</a>. Ask us for an additional Medical Baseline allotment.

We will see if you qualify. Medical Baseline allotments are not automatically granted. </p>\r\n"}}" id="text-3d0c1ab1da" class="cmp-text"> The number of residents with medical needs who live in the address does not matter.

PG&E only requires one Medical Baseline application per household. You might be eligible for more than one standard Medical Baseline Allotment depending on: The number of medical devices used by Medical Baseline customers at the same address Contact us at 1-877-660-6789 . Ask us for an additional Medical Baseline allotment.

We will see if you qualify. Medical Baseline allotments are not automatically granted. Is Medical Baseline the same as Medi-Cal?

I receive Medi-Cal. Do I automatically qualify for Medical Baseline? No. Medical Baseline eligibility is solely based on medical needs.

You can enroll in Medical Baseline whether you are on Medi-Cal or not. <br>\r\n</p>\r\n<p> </p>\r\n<p>Review the Application section on this page for more information on how to apply. </p>\r\n"}}" id="text-c8ff991326" class="cmp-text"> No. Medical Baseline eligibility is solely based on medical needs.

You can enroll in Medical Baseline whether you are on Medi-Cal or not. Review the Application section on this page for more information on how to apply. I am using a hot tub or sauna for therapeutic reasons.

Will that qualify me for Medical Baseline? No. Some physical therapy devices do not qualify for Medical Baseline. These include saunas and hot tubs.

A medical device must be “used to sustain life or used for mobility” to qualify. <br>\r\n<a href=\"/content/pge/language-masters/en/account/billing-and-assistance/financial-assistance/medical-baseline-program. html#tabs-c67d7d58f9-item-aedc64b81c-tab\" style=\"font-size: 1.

125rem;\">Review this complete list of qualifying medical devices</a><span style=\"font-size: 1. 125rem;\">. </span><br>\r\n</p>\r\n"}}" id="text-b58ce54936" class="cmp-text"> No. Some physical therapy devices do not qualify for Medical Baseline.

These include saunas and hot tubs. A medical device must be “used to sustain life or used for mobility” to qualify. Review this complete list of qualifying medical devices .

Introduction to the Medical Baseline program Explore the features and benefits of the Medical Baseline program. Learn how to apply. Discounted phone service is based on your income level or program participation.

See if you qualify. Visit California LifeLine program You could receive a $30 monthly discount off fast home internet. This website and the messages contained in its webpages are funded by customers unless otherwise noted.

</p>\r\n"}}" id="text-72c31e86f0" class="cmp-text"> This website and the messages contained in its webpages are funded by customers unless otherwise noted. First Responder Resources Do Not Sell My Personal Information First Responder Resources Do Not Sell My Personal Information