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Program year Oct 1 2025 - Sep 30 2026. First come, first served while funds available.
Northeast Ohio Natural Gas Hardship Program is a utility assistance grant from Dollar Energy Fund that helps limited-income customers of Northeast Ohio Natural Gas maintain or restore their basic gas service. Administered by Dollar Energy Fund, this program provides grants applied directly to customers' utility bills.
Eligible applicants must have household income at or below 250% of the Federal Poverty Guidelines, carry an outstanding balance of at least $100, and have paid at least $100 toward their account in the past three months ($75 for seniors aged 62 and older). Awards are up to $500 per eligible residential account. The program is open from October through the end of the fiscal year or until funds are exhausted.
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Northeast Ohio Natural Gas Hardship Program - Dollar Energy Fund Northeast Ohio Natural Gas Hardship Program The Northeast Ohio Natural Gas Hardship Program, which is administered by Dollar Energy Fund, provides eligible customers with a utility assistance grant applied directly to their Northeast Ohio Natural Gas bill. This grant helps limited-income customers maintain or restore their basic electric service.
Program guidelines and eligibility requirements are subject to change. Open from October 1, 2025, through September 30, 2026 , for services that are off or in threat of termination. Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.
Sincere Effort of Payment Applicants must have paid at least $100 on their account in the past three months. Senior Citizens, age 62 and over, must have paid $75 on their accounts. Applicants must have an outstanding balance on their utility bill of at least $100.
The maximum grant amount an applicant may receive is $500. Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026) Grant awards are based on need and each family’s circumstances are different.
Grant amounts are determined on a case-to-case basis. If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review.
Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance. Name on account must be that of an adult who is currently living in the home. Account must be residential, single home or apartment.
No “cooking only,” commercial, industrial, or apartments with shared utility service. All applicants must provide verification of income. Income-eligible clients must apply for all federally-funded programs when those programs are open.
Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees. Total gross household income for customers of all other utility companies must be at or below 250% of the Federal Poverty Income Guidelines.
Household Size 250% Monthly 250% Yearly 1 $3,325 $39,900 2 $4,508 $54,100 3 $5,692 $68,300 4 $6,875 $82,500 5 $8,058 $96,700 6 $9,242 $110,900 7 $10,425 $125,100 8 $11,608 $139,300 Each add’l add $1,183 $14,200 The best way to start seeking help is by calling your utility company. They will provide you with information on a number of different assistance programs that are available to help low-income utility customers.
Dollar Energy also partners with a network of Community Based Organizations throughout the state. These dedicated agencies provide application intake services for clients. Find an agency in your area with Dollar Energy Fund’s Agency Finder.
The best way to start seeking help is by calling your utility company. They will provide you with information on a number of different assistance programs that are available to help low-income utility customers. Dollar Energy also partners with a network of Community Based Organizations throughout the state.
These dedicated agencies provide application intake services for clients. Find an agency in your area with Dollar Energy Fund’s Agency Finder.
Key questions and narrative sections extracted from the solicitation.
Proof of household income (all members)
Northeast Ohio Natural Gas account number and account holder name
Verification that account holder is an adult living in the home
Confirmation of account type (residential single home or apartment)
Scoring criteria used to review proposals for this grant.
Based on current listing details, eligibility includes: Limited-income customers of Northeast Ohio Natural Gas with outstanding balance of at least $100. Income must be at or below 250% of Federal Poverty Guidelines. Must have paid at least $100 on account in past 3 months ($75 for seniors 62+). Residential accounts only (single home or apartment). Must apply for all federally-funded programs when open. Applicants should confirm final requirements in the official notice before submission.
Current published award information indicates Up to $500 Always verify allowable costs, matching requirements, and funding caps directly in the sponsor documentation.
The current target date is September 30, 2026. Build your timeline backwards from this date to cover registrations, approvals, attachments, and final submission checks.
Federal grant success rates typically range from 10-30%, varying by agency and program. Build a strong proposal with clear objectives, measurable outcomes, and a well-justified budget to improve your chances.
Requirements vary by sponsor, but typically include a project narrative, budget justification, organizational capability statement, and key personnel CVs. Check the official notice for the complete list of required attachments.
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Review timelines vary by funder. Federal agencies typically take 3-6 months from submission to award notification. Foundation grants may be faster, often 1-3 months. Check the program's timeline in the official solicitation for specific dates.
Many federal programs offer multi-year funding or allow competitive renewals. Check the official solicitation for continuation and renewal policies. Non-competing continuation applications are common for multi-year awards.