PNM Good Neighbor Fund

PNM Good Neighbor Fund is sponsored by PNM (Administered by Rio Grande Food Project). Provides essential utility bill assistance to income-qualified PNM customers, including seniors and other vulnerable groups, to help them stay connected to electricity.

Business Events & Webinars Help struggling families keep their homes lit and essential services running. Join us in illuminating lives-because kindness is the brightest light of all. Your donation can light up lives!

Good Neighbor Fund Outreach Events See where we will be in 2025 to get help with your bill in person, an alternative to scheduling an appointment. PNM Good Neighbor Fund: Supporting Our Communities in Need In addition to GNF, our PNM CARES Program, a subprogram of the Good Neighbor Fund, offers targeted assistance to individuals facing unique hardships, such as medical challenges or domestic violence.

Together, these programs reflect our dedication to lifting up those who need it most. PNM Good Neighbor Fund (GNF): Your total household income must be at or below 150% of the Federal Poverty Level (FPL) to qualify for the Good Neighbor Fund.

Guidelines presented below: Total Household Members/ Tamaño del Grupo Familiar Total Household Monthly Income/ Total Mensual del Ingreso Familiar Total Household Annual Income/ Total anual del Ingreso Familiar For each person more than 8, add: If no income, food stamps/SNAP may be accepted as proof of income The GNF is designed to assist low-income households, including seniors, by helping them manage their PNM electric bills through an annual grant that is applied directly to their PNM account.

PNM proudly partners with the Rio Grande Food Project , a local 501(c)3 food pantry and community hub who is the program administrator for the PNM Good Neighbor Fund, and ensures the program is accessible to those most in need. Eligibility Requirements: Income Qualification: Proof of participation in LIHEAP or SNAP for the current year.

Past-Due Balance or Disconnect Notice: Customers must have a past-due balance or disconnect notice on their current PNM bill. Seniors (60+): Seniors are eligible even without a past-due balance or disconnect notice, as long as they meet income qualifications. Seniors are automatically approved for the maximum grant amount.

Identification: A valid ID matching the name on the PNM account, and the LIHEAP or SNAP documentation. PNM CARES provides additional support to individuals experiencing severe hardships, such as: Medical challenges, including cancer. Domestic violence situations, with referrals from shelters or advocates.

Students and their immediate household struggling financial with basis needs Assistance is offered through referrals from trusted community organizations of PNM only. These agencies will verify your hardship and eligibility, and submit the required documentation on your behalf. By addressing both financial and personal challenges, PNM CARES helps individuals regain stability during difficult times.

How to Apply for Assistance For PNM Good Neighbor Fund: In-Person at a Community Partner Location: Visit a partner location to apply. Community partners can help verify eligibility and assist with your application. At a PNM Bill Assistance Event: Attend a monthly bill assistance pop-up event.

Find the schedule at pnm. com/events. Proof of current-year LIHEAP or SNAP participation.

A past-due balance or disconnect notice (not required for seniors). A valid photo ID matching the PNM account holder's name. PNM Good Neighbor Fund Locations - By Appointment Only If you need to apply for help from the PNM Good Neighbor Fund, you can schedule an appointment at one of our community agency's offices.

Love Inc. of Otero County Email: atvclayton1@gmail. com LOS LUNAS, BELEN, ISLETA PUEBLO (Community Action Program) www. salvationarmy.

usa. org/usn SILVER CITY, BAYARD, HURLEY AREA St. Francis Newman Center stfrancisnewman.

wixsite. com Hidalgo Medical Services - Family Support United Way of Southwest New Mexico 642 S Alameda Blvd, Ste A, Las Cruces, NM 88005 https://www. uwswnm.

org/2-1-1 Supporting the Community Together The PNM Good Neighbor Fund and PNM CARES programs are made possible through the generosity of PNM customers, employees, and shareholders. Learn how you can start supporting today. Every dollar donated goes directly to helping individuals and families in need.

For questions about the Good Neighbor Fund or PNM CARES, please email community@pnm. com Together, we can make a meaningful impact in the lives of our community members. PNM Good Neighbor Fund (GNF) Frequently Asked Questions Below are answers to common questions about the PNM Good Neighbor Fund.

If you have additional questions, please contact us at 833-848-6086 or visit pnm. com/help . What is the PNM Good Neighbor Fund?

The PNM Good Neighbor Fund (GNF) provides utility bill assistance to income-qualified customers who are struggling to pay their electric bills. Who funds the PNM Good Neighbor Fund? The fund is supported by donations from PNM customers, employees, and shareholders.

Who can qualify for GNF assistance? The program is for low-income households who meet the following criteria: Provide proof of participation in LIHEAP or SNAP for the current year. Have a past-due bill or disconnect notice (not required for seniors).

Present a valid ID that matches the name on the PNM account. How do I apply for assistance? There are two ways to apply: Visit a Community Partner Location: Apply in person at one of our community partner sites, where staff will assist you with your application.

You find a list of locations above. Attend a PNM Assistance Event: Apply during one of our monthly assistance events. Visit pnm.

com/events for the schedule. What documents do I need to apply? You'll need the following: Proof of LIHEAP or SNAP participation for the current year.

A past-due bill or disconnect notice (not required for seniors). A valid photo ID matching the name on your PNM account. What if I don't have all the documents?

You cannot apply without the required documents, but you can reapply once you have them. How long does it take to process my application? Once approved, assistance is typically applied to your PNM account within 5¿10 business days.

Can I apply for help more than once a year? Yes, you can apply multiple times as long as the total assistance does not exceed the current amount of $120 per year. Does GNF cover other utility bills?

No, the GNF only provides assistance for PNM electric bills. However, other utility providers, like the New Mexico Gas Company or Water Authority, may have their own assistance programs ¿ please visit their websites to learn if they have programs. How can I help support the PNM Good Neighbor Fund?

Adding a small recurring donation to your monthly PNM bill Making a one-time donation at pnm. com/gnfgiving . Make a donation if you receive a paper PNM Bill by adding a donation before you mail it in.

Mail, check,, or money order made out the the PNM Good Neighbor Fund. PNM¿s mailing address is: Albuquerque, NM 87125-7900 All information can be found on pnm. com/gnfgiving Where does my donation go?

Every dollar donated goes directly to helping low-income families pay their PNM electric bills. What if I have more questions about the program? You can contact PNM Customer Service at 833-848-6086 or visit pnm.

com/help for assistance. Are there other programs available to help with my bills? Yes, PNM also offers energy efficiency programs to help lower your energy usage and costs.

Visit pnm. com/energy-efficiency to learn more.