PNM Good Neighbor Fund

PNM Good Neighbor Fund is sponsored by Public Service Company of New Mexico (PNM). Assists PNM customers facing unexpected financial hardship due to an emergency with their electric bills.

Supporting Our Communities in Need Programs That Power Community Support Caring for Our Community Through Energy Assistance At PNM, we are deeply committed to serving our community and ensuring that everyone has access to the resources they need.

The PNM Good Neighbor Fund (GNF) provides essential utility bill assistance to income-qualified customers, including seniors and other vulnerable Income Qualified Charging Rebates PNM Good Neighbor Fund (GNF) The GNF is designed to assist low-income households, including seniors, by helping them manage their PNM electric bills through an annual grant that is applied directly to their PNM account.

PNM proudly partners with the Rio Grande Food Project, a local 501(c)3 food pantry and community hub who is the program administrator for the PNM Good Neighbor Fund, and ensures the program is accessible to Fleet Electrification Rebates Income Qualification: Proof of participation in LIHEAP or SNAP for Past-Due Balance or Disconnect Notice: Customers must have a past-due balance or disconnect notice on their current PNM bill.

Seniors (60+): Seniors are eligible even without a past-due balance or disconnect notice, as long as they meet income qualifications. Seniors are automatically approved for the maximum Identification: A valid ID matching the name on the PNM account, and the LIHEAP or SNAP documentation. Fleet Electrification Rebates Discover how the PNM Good Neighbor Fund is making a meaningful difference for neighbors in need.

In this heartwarming testimonial, you'll hear firsthand how this vital program helps alleviate financial stress during the colder months, providing essential support that helps families stretch their budgets further for everyday needs.

Watch the video to see how your community support creates a real-world impact for those living paycheck-to-paycheck How to Apply for Assistance For PNM Good Neighbor Fund: In-Person at a Community Partner Location: Visit a partner location to apply. Community partners can help verify eligibility and assist with your application. At a PNM Bill Assistance Event: Attend a monthly bill assistance pop-up event.

Find the schedule at Proof of current-year LIHEAP or SNAP participation. A past-due balance or disconnect notice (not required for A valid photo ID matching the PNM account holder's name By Appointment Only Locations PNM Good Neighbor Fund Community Agency Office Locations If you need to apply for help from the PNM Good Neighbor Fund, you can schedule an appointment at one of our community agency's offices.

Love Inc. of Otero County Email: atvclayton1@gmail. com Los Lunas, Belen, Isleta Pueblo Midwest NM CAP (Community Action Program) www. salvationarmy.

usa. org/usn Silver City, Bayard, Hurley Area St. Francis Newman Center stfrancisnewman.

wixsite. com Silver City, Bayard, Hurley Area Hidalgo Medical Services - Family Support United Way of Southwest New Mexico 642 S Alameda Blvd, Ste A, https://www. uwswnm.

org/2-1-1 Supporting the Community Together The PNM Good Neighbor Fund program is made possible through the generosity of PNM customers, employees, and shareholders. Every dollar donated goes directly to helping individuals and families in need. For questions about the Good Neighbor Fund please email Together, we can make a meaningful impact in the lives of our Frequently Asked Questions What is the PNM Good Neighbor Fund?

The PNM Good Neighbor Fund (GNF) provides utility bill assistance to income-qualified customers who are struggling to pay their electric bills. Who funds the PNM Good Neighbor Fund? The fund is supported by donations from PNM customers, employees, and shareholders.

Who can qualify for GNF assistance? The program is for low-income households who meet the following Provide proof of participation in LIHEAP or SNAP for the Have a past-due bill or disconnect notice (not required for Present a valid ID that matches the name on the PNM account. How do I apply for assistance?

There are two ways to apply: Visit a Community Partner Location: Apply in person at one of our community partner sites, where staff will assist you with your application. You find a list of locations above. Attend a PNM Assistance Event: Apply during one of our monthly assistance events.

Visit pnm. com/events for the schedule. What documents do I need to apply?

You'll need the following: Proof of LIHEAP or SNAP participation for the current year. A past-due bill or disconnect notice (not required for A valid photo ID matching the name on your PNM account. What if I don't have all the documents?

You cannot apply without the required documents, but you can reapply once you have them. How long does it take to process my application? Once approved, assistance is typically applied to your PNM account within 5-10 business days.

Can I apply for help more than once a year? Yes, you can apply multiple times as long as the total assistance does not exceed the current amount of $120 per year. Does GNF cover other utility bills?

No, the GNF only provides assistance for PNM electric bills. However, other utility providers, like the New Mexico Gas Company or Water Authority, may have their own assistance programs - please visit their websites to learn if they have How can I help support the PNM Good Neighbor Fund?

Adding a small recurring donation to your monthly PNM bill Making a one-time donation at Make a donation if you receive a paper PNM Bill by adding a donation before you mail it in. Mail, check, or money order made out the the PNM Good Neighbor Fund. PNM's mailing address is: Albuquerque, NM 87125-7900 All information can be found on Where does my donation go?

Every dollar donated goes directly to helping low-income families pay their PNM electric bills. What if I have more questions about the program? You can contact PNM Customer Service at 833-848-6086 or visit pnm.

com/help for assistance. Are there other programs available to help with my bills? Yes, PNM also offers energy efficiency programs to help lower your energy usage and costs.

Visit pnm. com/energy-efficiency to