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Find similar grantsVirginia Utility Assistance Program is sponsored by Dollar Energy Fund (administers Hardship Programs for Appalachian Power Company, Old Dominion Power, Columbia Gas of Virginia, and Virginia American Water Company). This opportunity supports mission-aligned projects and measurable outcomes.
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Virginia Utility Assistance Program - Dollar Energy Fund Electric, Gas, Wastewater, Water Virginia Utility Assistance Program The Virginia Utility Assistance Program includes Hardship Programs administered by Dollar Energy Fund and assists eligible utility customers with their Appalachian Power Company, Old Dominion Power, Columbia Gas of Virginia and Virginia American Water Company bills.
Our program is a fund of last resort because it goes above and beyond what is available through federal, state and other programs. Dollar Energy Fund’s Virginia Utility Assistance Program provides grants to qualified utility customers on a first come, first serve basis while funding is available and eligibility requirements vary based on the utility company. Program guidelines and eligibility requirements are subject to change.
General Program Information Applicants can only receive one grant per utility, per program year. (10/1/2025 – 9/30/2026) Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.
Exceptions may be made in cases of extreme hardships. All applicants must provide verification of income. Income-eligible clients must apply for all federally-funded programs when those programs are open.
Account must be residential, single home or apartment. No “cooking only,” commercial, industrial, or apartments with shared utility service. Name on account must be that of an adult who is currently living in the home.
If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review.
Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance. Dollar Energy Fund grants cannot be used to cover security deposits or reconnection fees.
Requirements for Appalachian Power Company Customers The Neighbor to Neighbor Program is open from October 1, 2025, through September 30, 2026, for services that are off or in threat of termination. Applicants must have made a sincere effort of payment of at least $100 on their Appalachian Power account in the three months prior to applying for a grant.
Senior Citizens, age 62 and over, must have paid $75 on their accounts in the three months prior to applying for a grant. Applicants must have an outstanding balance of at least $100. The maximum grant amount an applicant may receive is $300.
Requirements for Old Dominion Power Company Customers The WinterShare Program is open from October 1, 2025, through September 30, 2026, for services that are off or in threat of termination. Applicants, including Senior Citizens age 62 and over, must have made a sincere effort of payment of at least $100 on their Old Dominion Power Company account in the three months prior to applying for a grant.
Applicants must have an outstanding balance of at least $100. The maximum grant amount an applicant may receive is $250. Requirements for Columbia Gas Customers The HeatShare Program is open from October 1, 2025, through December 31, 2025, for heating accounts that are off only .
Open from January 1, 2026, through September 30, 2026, for heating accounts, regardless of service status. Exceptions apply for Columbia Gas customers who are Senior Citizens. Applicants must have made a sincere effort of payment of at least $50 on their Columbia Gas account in the three months prior to applying for a grant.
Senior Citizens, age 62 and over, must have paid $25 . Applicants must have an outstanding balance of at least $100. The maximum grant amount an applicant may receive is $500.
Requirements for Virginia American Water Company Customers The H2O-Help to Others Program is open from October 1, 2025, through September 30, 2026, for services that are off or in threat of termination. Applicants, including Senior Citizens age 62 and over, must have made a sincere effort of payment of at least $50 in the last three months. Applicants must have an outstanding balance of at least $50.
The maximum grant amount an applicant may receive is $500. Total gross household income for Appalachian Power Company, Old Dominion Power Company and Virginia American Water Company customers must be at or below 150% of the Federal Poverty Income Guidelines .
Household Size 150% Monthly 150% Yearly 1 $1,995 $23,940 2 $2,705 $32,460 3 $3,415 $40,980 4 $4,125 $49,500 5 $4,835 $58,020 6 $5,545 $66,540 7 $6,255 $75,060 8 $6,965 $83,580 Each add’l add $710 $8,520 Total gross household income for Columbia Gas of Virginia customers must be at or below 175% of the Federal Poverty Income Guidelines .
Household Size 175% Monthly 175% Yearly 1 $2,328 $27,930 2 $3,156 $37,870 3 $3,984 $47,810 4 $4,813 $57,750 5 $5,641 $67,690 6 $6,469 $77,630 7 $7,298 $87,570 8 $8,126 $97,510 Each add’l add $828 $9,940 Use our Income Calculator , or the charts above, to find out if your gross (before tax) income is within the range of eligibility for the program. The best way to start seeking help is by calling your utility company.
They will provide you with information on a number of different assistance programs that are available to help low-income utility customers. Appalachian Power Company: 1-800-956-4237 Columbia Gas of Virginia: 1-800-543-8911 Virginia American Water Company: 1-800-452-6863 Old Dominion Power Company: 1-866-DOM-HELP The Virginia Utility Assistance Program also partners with a network of Community Based Organizations throughout the state.
These dedicated agencies provide application intake services for clients. Find an agency in your area with Dollar Energy Fund’s Agency Finder . The best way to start seeking help is by calling your utility company.
They will provide you with information on a number of different assistance programs that are available to help low-income utility customers. Appalachian Power Company: 1-800-956-4237 Columbia Gas of Virginia: 1-800-543-8911 Virginia American Water Company: 1-800-452-6863 Old Dominion Power Company: 1-866-DOM-HELP The Virginia Utility Assistance Program also partners with a network of Community Based Organizations throughout the state.
These dedicated agencies provide application intake services for clients. Find an agency in your area with Dollar Energy Fund’s Agency Finder .
According to the current listing, eligibility includes: Eligible utility customers of Appalachian Power Company, Old Dominion Power, Columbia Gas of Virginia, and Virginia American Water Company who demonstrate financial hardship and meet income guidelines. Confirm the full requirements in the official notice before applying.
The current listing shows varies by need and circumstances (up to $500 for H2O-Help to Others Program). Verify award ceilings, matching requirements, and allowable costs in the official notice.
Virginia Utility Assistance Program is funded by Dollar Energy Fund (administers Hardship Programs for Appalachian Power Company, Old Dominion Power, Columbia Gas of Virginia, and Virginia American Water Company). Verify program details on the funder's official page before applying.
This opportunity targets applicants in Virginia. If your organization operates elsewhere, check the official notice for location requirements.
Start from the official opportunity page linked in this listing — it carries the sponsor's submission instructions.
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